Tenantev.com (Domain) Investigation Report
Generated on Feb 26, 2026
Why we think so?
tenantev.com is a U.S.-focused service offering tenant screening through a web app and mobile access. It ranks #544,745 globally with about 47,000 monthly visits, mostly from direct and search traffic within the U.S. The site uses technologies like Amazon Hosting and Google services, supporting SSL security valid until July 2026. The company's trademark "TENANTEV" is live and registered in Florida under Tenant Evaluation, LLC, based in Miami. Despite a strong 4.8/5 rating on the App Store from nearly 6,000 users, the service faces many complaints about high, non-refundable fees (often $150+), slow processing, poor customer support, and bureaucratic issues. There are no known regulatory scams or lawsuits, but multiple customer disputes and BBB complaints highlight dissatisfaction, especially around fees and service delays. Users should proceed with caution and consider alternative tenant screening methods when possible.
Risk Insights
Strong Technical Foundation 🛡️
- Established domain since 2012
- Uses Amazon AWS and Google for hosting and services
- Valid SSL certificate through July 2026
Widespread Consumer Complaints ⚠️
- Frequent reports of high, non-refundable fees
- Poor customer service responses and delays
- Negative BBB records and refund disputes
Category Scores
Red Flags & Warnings
- Consistent user reports of excessive fees and difficult refund policies labeled as 'scam' in complaints.
- Multiple unresolved complaints lodged with BBB documenting poor responsiveness and service delays.
Detailed Checks & Insights
0-100 Scale
Domain Age and SSL
Score: 85
Domain Age and SSL
"Long registration and professional SSL are strong identity signals."
Reason: Registered since 2012 with valid Amazon-issued SSL certificate active through mid-2026.
Hosting and Technical Stack
Score: 80
Hosting and Technical Stack
"Technology stack supports professional site operation without red flags."
Reason: Uses Amazon AWS hosting, Google services, and common web technologies, indicating reliable infrastructure.
Customer Reputation
Score: 30
Customer Reputation
"Despite a strong overall rating, many detailed negative reviews and BBB disputes lower confidence."
Reason: Numerous user complaints about fees, customer service, and delays suggest negative reputation.
Blacklist and Scam Indicators
Score: 75
Blacklist and Scam Indicators
"No technical risk flags from safety databases."
Reason: No indications on crypto scam or Google Safe Browsing blacklists.
Trademark and Business Validity
Score: 70
Trademark and Business Validity
"Registered brand supports authenticity."
Reason: Trademark legitimately filed and active, linking to a known business entity in Florida.
Legal Issues and Complaints
Score: 40
Legal Issues and Complaints
"Absence of litigation does not mean absence of consumer risk."
Reason: No lawsuits found, but frequent BBB complaints show unresolved consumer disputes.
Your Next Steps
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1
Review the terms and fee structure carefully before using the service, especially regarding non-refundable fees.
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2
Consider reading recent customer reviews and BBB complaints to understand common issues.
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3
Explore alternative tenant screening services with transparent pricing and better customer feedback.
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4
Use provided contact links to reach out to tenantev.com for clarifications on fees and processing times before proceeding.
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5
Monitor for any updated regulatory warnings or scam reports on consumer protection sites.
Key Evidence & Citations
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TenantEv Reviews and Complaints
⤷ Detailed user feedback and complaints with BBB through 2025.
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TenantEv App Store Reviews
⤷ Nearly 6,000 reviews with 4.8 average rating but mixed user comments.
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Domain and Technology Details for tenantev.com
⤷ Hosting, traffic, and technology provider information.
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Trademark Filing for TENANTEV
⤷ Trademark registration in Florida under Tenant Evaluation, LLC.
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