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Domain Due Diligence

Report for Talktalk.co.uk

Report Date
October 18, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

talktalk.co.uk is a well-established UK telecommunications provider with a strong online presence, attracting about 4.2 million monthly visits primarily from the United Kingdom. The website uses a comprehensive set of paid marketing and analytics technologies, reflecting significant investment in its online operations. Its domain is securely registered, with a valid SSL certificate and professional DNS infrastructure. While TalkTalk itself is not involved in scams, customers should be aware that fraudsters often impersonate it through phishing emails and scam phone calls. The company has experienced notable data security issues in the past, including a large 2015 data breach that resulted in regulatory fines and customer losses. Overall, talktalk.co.uk is a legitimate site but users should remain cautious due to third-party scams targeting its customers.

Confidence Score
88%

Risk Insights

🛡️

TalkTalk is a legitimate UK telecommunications provider

  • Serves millions of UK users monthly
  • Uses secure and verified domain infrastructure
  • Has registered trademarks confirming authenticity
⚠️

Beware of phishing scams impersonating TalkTalk

  • Fraudsters pose as TalkTalk in calls and emails
  • Never share bank details or grant remote access
  • Report suspicious activity to TalkTalk support

Contradictory Signals

While talktalk.co.uk is an authentic and functional site, past data breaches and service criticisms reveal risks users should be aware of.

Signal A: Website technology and traffic indicate legitimacy

Signal B: TalkTalk has a history of security breaches and customer complaints

Category Scores

Red Flags & Warnings

  • Significant past data breach in 2015 impacted customer information and led to large regulatory fines.
  • Ongoing reports of phishing and scam attempts impersonating TalkTalk targeting customers via email and phone.

🔎 Detailed Checks & Analysis

Domain and Technical Infrastructure Check

Score: 90/100
Passed

"The SSL certificate issued by Sectigo is valid from March 2025 to March 2026. DNS servers are consistent and reliable, indicating stable ownership and management of talktalk.co.uk."

Reason: Domain has a valid SSL certificate and reputable DNS servers; infrastructure matches professional telecom standards.

Traffic and Popularity Check

Score: 85/100
Passed

"The Alexa rank is 8,527 with average daily time on site of 4 minutes 42 seconds, showing genuine user engagement. Bounce rate is moderate at 52.2%."

Reason: Website receives over 4 million monthly visits, mainly from the UK, suggesting legitimate consumer interest.

Contact and Reputation Check

Score: 85/100
Passed

"Phone number 03451720088 is listed on official support pages. Social profiles on Facebook, Twitter, Instagram, and LinkedIn are active. Trademark registered under 'TalkTalk LLC'."

Reason: Valid contact phone number and active social media presence strengthen trustworthiness. No scam blacklists detected.

Legal and Content Validity Check

Score: 70/100
Passed

"2015 cyberattack led to ICO fining TalkTalk £400,000. Company remains operational with ongoing service provision, and content reflects normal broadband offerings."

Reason: Historical data breach in 2015 with regulatory fines; current content consistent with legitimate telecom services.

Your Next Steps

  • 1

    Avoid responding to unsolicited emails or calls claiming to be from TalkTalk without verification.

  • 2

    Report any suspected TalkTalk phishing attempts to official TalkTalk support channels.

  • 3

    Use the official contact number listed on the website internally (0345 172 0088) for customer service needs.

  • 4

    Stay informed on security advice from TalkTalk regarding phishing and scams.

  • 5

    Monitor account statements closely for unauthorized activity.

Evidence & Citations

🕵🏻 Keep investigating

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