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Investigation & Evidence Report

Generated on Jan 9, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Talkatone.com offers a VoIP app for free or low-cost calls and texts on iOS and Android devices. It holds registered trademarks and is hosted securely via reputable services like GoDaddy and Amazon Web Services. The site receives about 176,000 visits monthly, mainly from the US. User feedback highlights service reliability issues, such as call drops, disabled accounts, and poor customer support. A notable 2015 TCPA class-action related to text spam was filed against the company. While not flagged as a scam by security services, users should be cautious due to mixed reliability and support concerns.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

🛡️

Established Domain and Secure Hosting

  • Talkatone.com registered since 2010 using GoDaddy
  • Uses Amazon AWS for hosting with valid SSL certificates
  • No blacklist or malware flags detected
⚠️

User Reports Raise Reliability Concerns

  • Complaints about call drops and message delivery failures
  • Many reports of account disabling and poor customer service
  • Users warn about potential billing and refund challenges
📄

Past TCPA Lawsuit Impacts Legal Standing

  • Class action lawsuit filed in 2015 for unsolicited marketing texts
  • Legal issues relate to marketing, not core service fraud
  • Terms now include arbitration clause for user disputes

Category Scores

Red Flags & Warnings

  • Frequent user complaints about unstable call quality, disabled accounts without clear explanation, and poor support.
  • Class-action lawsuit for unsolicited automated text messages under TCPA in 2015.

Detailed Checks & Insights

0-100 Scale

Domain legitimacy and registration

Score: 85
Passed

"Talkatone is registered through GoDaddy and uses multiple authoritative name servers with valid SSL certificates."

Reason: The domain is well-established since 2010 with reputable registrar and DNS infrastructure.

Technical infrastructure and security

Score: 80
Passed

"Hosting is via Amazon AWS with HTTPS properly configured; no malware or phishing flagged."

Reason: Uses secure hosting and valid SSL with no reported blacklisting.

Online reputation and user feedback

Score: 35
Failed

"Multiple third-party review sites report technical problems and billing disputes."

Reason: Numerous user complaints note poor call reliability, account issues, and bad customer support.

Legal and compliance status

Score: 55
Failed

"The 2015 lawsuit alleges unsolicited automated texts violating consumer protection laws."

Reason: Past TCPA class-action lawsuit and marketing practice issues.

Blacklist and threat detection checks

Score: 70
Passed

"No indications of phishing or malware hosting found using automated scanning tools."

Reason: No blacklists detected on major scam and safe browsing lists.

Transparency and contact information

Score: 75
Passed

"Support and privacy email addresses are publicly available, and social media accounts are active."

Reason: Clear contact emails and social profiles linked on site and verified externally.

Your Next Steps

  • 1

    If considering use, carefully read Talkatone's terms, especially number deactivation and billing policies.

  • 2

    Use app store purchase protections to help address potential refund or billing disputes.

  • 3

    Avoid relying on Talkatone numbers for important accounts or two-factor authentication due to risk of sudden number loss.

  • 4

    Monitor official updates and user forums for ongoing service reliability improvements.

Evidence & Citations

📌 More checks:

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