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Domain Due Diligence

Report for Talk-point.de

Report Date
October 10, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

talk-point.de operates as an online marketplace specializing in mobile phones, computers, photography equipment, home electronics, and household appliances. It attracts about 137,000 monthly visitors, mainly from Germany, and employs reputable technologies including Shopify and established payment options such as PayPal and major credit cards. The website holds a valid SSL certificate and has multiple verified contact emails and phone numbers with an established physical store in Eilenburg, Germany, rated highly by customers on Google Places. However, there are mixed user reviews online reporting customer service challenges and product quality issues, suggesting some risk to buyers.

Confidence Score
73%

Risk Insights

⚠️

User Complaints Indicate Customer Service Issues

  • Multiple users report damaged products received
  • Difficulties with refunds and dismissive support
  • Potential risk for buyers despite technical legitimacy
✅

Strong Technical Setup and Payment Options

  • Uses Shopify plus trusted payment processors
  • Valid SSL certificate until end of 2025
  • Proper DNS and SPF records enhance trust
🏬

Physical Store Presence with Positive Ratings

  • Located in Eilenburg, Germany
  • 4.8 average stars from 423 Google reviews
  • Supports business validity but does not eliminate risk

Contradictory Signals

Technical factors support trust but customer experience signals risk of fraud or poor practices

Signal A: Technically Legitimate with Good SSL, DNS, Payment Options

Signal B: User Reports of Damaged Goods and Poor Customer Service

Category Scores

Red Flags & Warnings

  • Multiple user complaints about product quality and refund issues suggest potential deceptive practices.
  • Low trust score and negative recommendation from scam-detector.com.

🔎 Detailed Checks & Analysis

Reputation and Reviews Check

Score: 30/100
Failed

"Several customers report receiving damaged or misrepresented products and difficulty securing refunds or support. Scam-detector.com rates the site poorly, recommending avoidance. Scamadviser gives a mixed signal due to aged data and technical focus."

Reason: User reviews show frequent complaints about product condition and refund problems, raising suspicion.

Technical Infrastructure Check

Score: 85/100
Passed

"Uses Shopify, multiple payment options including PayPal and major credit cards. SSL valid until Dec 2025, SPF and DNS records properly configured. These aspects support technical credibility."

Reason: The site employs recognized e-commerce platforms, has a valid SSL certificate, and standard DNS settings.

Domain and Contact Verification

Score: 80/100
Passed

"Multiple emails and phone numbers confirmed on the site and social media. A physical store in Eilenburg, Germany, has 4.8 stars from 423 Google reviews, supporting legitimacy."

Reason: Multiple verified contacts and a physical store location with strong online ratings exist for talk-point.de.

Legal and Trademark Check

Score: 90/100
Passed

"USPTO trademark search found no conflicts. No public legal or customer dispute records found in the evidence."

Reason: No trademark conflicts or legal disputes identified for talk-point.de.

Blacklist and Scam Database Check

Score: 95/100
Passed

"No matches on crypto scam blacklists or Google Safe Browsing threat lists, indicating low technical risk of phishing or malware."

Reason: Domain is not blacklisted for scams or phishing according to multiple databases.

Your Next Steps

  • 1

    Contact customer service directly to verify product assurances before purchasing.

  • 2

    Review recent customer feedback on independent platforms for updates on service quality.

  • 3

    Avoid high-value purchases without a clear return and refund policy.

  • 4

    Report any fraudulent transactions to consumer protection agencies.

  • 5

    Use secure payment methods that offer buyer protection.

Evidence & Citations

🕵🏻 Keep investigating

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