Talbots.com (Domain) Investigation & Evidence Report
Generated on Jan 20, 2026
talbots.com
http://talbots.comWhy we think so?
Talbots.com is a well-established women's apparel retailer based in the United States, ranking #7,480 globally with about 4.8 million monthly visits. The site employs reputable technologies including Adobe Marketing Cloud and Akamai for content delivery and security, indicating substantial investment in infrastructure. It holds multiple active trademarks dating back to 1997 and has no association with crypto scams or Google Safe Browsing threats. Customer contact info is available, with clear store locations and hours listed. However, consumer reviews mostly note serious issues with customer service, shipping delays, returns, and coupon redemption. A recent class action alleges deceptive pricing practices for false discounts. Overall, talbots.com operates as a legitimate retailer but faces significant customer dissatisfaction primarily over service and business practices.
Risk Insights
Strong Technical Setup 🛡️
- Uses Adobe Marketing Cloud and Akamai CDN for reliable delivery.
- Secure DigiCert SSL certificate valid through August 2026.
- WHOIS shows long-term domain registration and corporate ownership.
Customer Service Risks ⚠️
- Multiple reviews cite poor support and slow shipping.
- Returns and coupons frequently reported as problematic.
- Ongoing class action lawsuit targets pricing honesty.
No Scam or Phishing Flags
- Domain clear on crypto scam and Google Safe Browsing lists.
- Multiple verified physical store locations across Massachusetts.
- Official trademarks verified by USPTO.
Category Scores
Red Flags & Warnings
- Multiple customer complaints about poor service, shipping delays, and returns indicate weaknesses in customer support.
- Pending class action lawsuit alleging deceptive pricing practices may affect brand trustworthiness.
Detailed Checks & Insights
0-100 Scale
Domain Technical and Infrastructure Legitimacy
Score: 90
Domain Technical and Infrastructure Legitimacy
"Atlassian Cloud, Adobe Marketing Cloud, Akamai, and Cloudflare integration show professional infrastructure."
Reason: Talbots.com uses well-known, reputable technologies and content delivery networks supporting a genuine commercial presence.
Traffic Volume and Geography
Score: 85
Traffic Volume and Geography
"Global rank #7,480 with direct traffic as dominant source."
Reason: The site maintains high monthly visit counts (~4.8M) mostly from the US, consistent with known brand reach.
WHOIS and SSL Validation
Score: 90
WHOIS and SSL Validation
"No signs of fraudulent registration or SSL misconfiguration."
Reason: The domain has long-standing registration since 1994, uses corporate registrar, and shows valid DigiCert SSL certificate.
Trademark Authenticity
Score: 85
Trademark Authenticity
"Trademarks show sustained brand protection and ownership."
Reason: Multiple active trademarks relate to Talbots for clothing and accessories from USPTO records.
Blacklist and Scam Report Checks
Score: 95
Blacklist and Scam Report Checks
"Domain is not flagged for known phishing or malware."
Reason: No entries on crypto scam or Google Safe Browsing blacklists.
Customer Reviews and Reputation
Score: 40
Customer Reviews and Reputation
"Complaints have remained consistent through 2024-2025 with few positive exceptions."
Reason: Significant negative feedback on customer service, shipping, returns, coupons, and quality diminish reputation.
Legal and Compliance Status
Score: 35
Legal and Compliance Status
"Several suits and FTC past actions noted; resolution pending."
Reason: A recent class action alleges false advertising and deceptive pricing, raising legal concerns.
Your Next Steps
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1
Verify you are shopping only at talbots.com to avoid scam variants like talbotsoutletss.com.
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2
Consider contacting Talbots customer service directly via official emails for order issues.
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3
Review consumer protection resources if encountering refund or service problems.
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4
Monitor public updates on the ongoing class action lawsuit for potential impact on pricing policies.
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5
Check Google Places for local store ratings before visiting.
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6
Avoid sharing sensitive payment data on unofficial or suspicious platforms claiming association with Talbots.
Key Evidence & Citations
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Tech and Traffic Details - SimilarTech
⤷ Details on site technology use and web traffic.
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WHOIS and SSL Registry Information
⤷ Registration dates, SSL validity, and DNS records for talbots.com.
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Trademark Search Results - USPTO
⤷ Official trademarks related to TALBOTS confirming brand ownership.
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Google Places Store Listings
⤷ Multiple verified physical store locations with user ratings.
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Reviews and Complaints Summary
⤷ Consumer reviews highlight service and policy setbacks.
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Class Action Lawsuit Reporting
⤷ Legal challenge regarding alleged false discount advertising.
📌 More checks:
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