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Domain Due Diligence

Report for Take5carwash.com

Report Date
November 7, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

Take5carwash.com operates as a car wash and oil change service, but it faces serious customer service and billing issues. Numerous complaints report unauthorized recurring charges for memberships and difficulty canceling these charges. The Better Business Bureau gives the company an F rating due to many unresolved concerns. While the website and SSL appear valid and have some traffic, the business reputation is strongly marred by consumer disputes and frustrating experiences.

Confidence Score
28%

Risk Insights

⚠️

Customer Billing Complaints

  • Frequent reports of unauthorized monthly membership charges.
  • Difficulty cancelling memberships leads to ongoing charges.
  • Multiple platforms report unresolved refund issues.

Poor Business Reputation

  • BBB assigns F rating to Take 5 Car Wash.
  • Numerous unresolved complaints on billing and service.
  • Legal disputes related to service quality and billing practices.

Contradictory Signals

While the site is technically legitimate, significant customer disputes raise red flags about business practices.

Signal A: Valid SSL certificate and active domain registration

Signal B: Extensive customer complaints of fraud and poor service

Category Scores

Red Flags & Warnings

  • High volume of complaints about unauthorized recurring charges and difficulty cancelling memberships.
  • BBB rating of F with unresolved complaints on billing and customer service responsiveness.
  • Documented legal disputes and customer threats to sue over service and billing problems.
  • No strong positive reputation signals or verified customer resolutions found.

🔎 Detailed Checks & Analysis

Reputation Check

Score: 10/100
Failed

"The BBB rates Take 5 Car Wash with an F and thousands of complaints highlight serious trust issues."

Reason: Strong evidence of recurring complaints about billing fraud and poor customer service.

Technical Infrastructure

Score: 70/100
Passed

"No signs of domain spoofing or expiration; technical setup is standard for a functioning business."

Reason: Site has valid SSL certificate and is registered with a reputable registrar.

Content Validity

Score: 30/100
Failed

"Content aligns with claimed services but does not offset negative user experiences."

Reason: Website description matches services but customer feedback reports deceptive practices.

Legal and Compliance

Score: 20/100
Failed

"Presence of lawsuits and regulatory citations weighs heavily against trustworthiness."

Reason: Multiple unresolved legal and customer disputes identified.

Your Next Steps

  • 1

    Avoid providing payment details or signing up for memberships without careful verification.

  • 2

    If you have been charged unauthorized fees, contact your bank or card issuer to dispute charges.

  • 3

    Report fraudulent billing or deceptive practices to consumer protection agencies such as the Better Business Bureau or FTC.

  • 4

    Seek legal counsel if you sustained financial losses or damages due to this business.

  • 5

    Monitor your bank statements closely if you have interacted with Take 5 Car Wash to catch unauthorized charges early.

Evidence & Citations

🕵🏻 Keep investigating

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