Domain Due Diligence
Report for Synchronybank.com
Why we think so?
SynchronyBank.com is an established online banking and credit services provider specializing in co-branded store credit cards and savings products. The website attracts about 3.7 million monthly visits, mainly from U.S. users. It uses a wide range of reputable technologies for analytics, security, and payment processing, hosted on well-known infrastructure providers. While no phishing or scam blacklists flag the domain, and it holds a valid SSL certificate, multiple consumer reports indicate significant complaints about billing practices, unauthorized transactions, and customer service issues. Regulatory actions in recent years have addressed deceptive marketing and privacy concerns. Overall, SynchronyBank.com is a legitimate financial institution, but some users report serious issues and financial disputes.
Risk Insights
Legitimate Site with High Traffic
- 3.7 million monthly visits
- Mostly U.S. based users
- Domain active since 2013
Known Consumer Complaints and Legal Issues
- Multiple reports of unauthorized transactions
- Regulatory settlements for deceptive practices
- Customer dissatisfaction with dispute handling
Contradictory Signals
While the domain is legitimate and uses strong technology, real user problems warn to exercise caution.
Signal A: Domain and technical signals indicate a safe, reputable website
Signal B: Consumer reports and regulatory actions highlight serious issues and user harm
Category Scores
Red Flags & Warnings
- Multiple users report unauthorized transactions and fraudulent activity involving Synchrony Bank accounts.
- Synchrony Bank has a history of regulatory enforcement due to deceptive credit card marketing and unfair practices.
- Numerous customer complaints describe poor handling of fraud disputes and wrongful account closures.
🔎 Detailed Checks & Analysis
Domain Quality and Traffic
Score: 18/100
Domain Quality and Traffic
"Monthly visits average 3.7 million; Global Alexa rank ~15,800. Main visitors from the United States."
Reason: The site shows high volume traffic and U.S. dominance, consistent with a legitimate finance website.
Security and Infrastructure
Score: 18/100
Security and Infrastructure
"SSL valid April 2025 to April 2026; Web technology stack credible and diverse."
Reason: Valid SSL by DigiCert and use of top-tier CDN and security providers like Akamai show solid technical infrastructure and security.
Reputation and User Feedback
Score: 10/100
Reputation and User Feedback
"Confirmed reports of unauthorized transactions and regulatory action for unfair practices."
Reason: There are many complaints about unauthorized charges, account closures, and poor customer treatment, lowering reputation.
Blacklist and Scam Reports
Score: 20/100
Blacklist and Scam Reports
"No threats or malware detected in multiple blacklist sources."
Reason: No detection on crypto scam or Google phishing blacklists.
Your Next Steps
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1
Verify account statements carefully and monitor for unauthorized transactions.
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2
Be cautious when applying for Synchrony Bank credit products and review billing closely.
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3
Report suspicious emails or communications claiming to be from Synchrony Bank.
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4
Check official regulatory or consumer protection sites for updates on complaints or enforcement.
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5
Consider alternatives if you experience poor service or unresolved disputes with Synchrony Bank.
Evidence & Citations
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SimilarTech Web Technology and Traffic Overview for synchronybank.com
Detailed data show high traffic and reputable web technologies in use.
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WHOIS and SSL Certificate Report for synchronybank.com
Valid DigiCert SSL and long-standing domain registration.
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Consumer Complaints and Enforcement Actions Involving Synchrony Bank
Regulatory settlement and multiple verified consumer issues.
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Customer Reviews and Complaints Discussing Fraud and Service Issues
Multiple detailed user complaint cases involving fraud and account issues.
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