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Domain Investigation Report

Report generated: Dec 22, 2025

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swisscom.ch

http://swisscom.ch
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Swisscom.ch is a major telecommunications provider based in Switzerland, serving 5.4 million monthly visitors with a strong local presence. The site belongs to Swisscom AG, a well-established company with multiple registered trademarks for its brand. It uses a variety of established web technologies and paid marketing platforms, including Adobe and Amazon services. The domain shows no indications of compromise or inclusion on scam blacklists. User reviews, however, highlight customer service challenges such as billing and connectivity issues. Swisscom has faced notable antitrust investigations but was cleared by Switzerland's Federal Supreme Court in 2024. This domain is generally secure and reputable, but users should remain aware of typical phishing scams impersonating the brand.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛠️

Strong Technical Setup

  • Uses paid Adobe technologies for content and analytics.
  • Hosted on reputable Amazon infrastructure with CloudFront CDN.
  • DNS records show proper configuration and mail servers.
📛

Clear Brand Ownership

  • Multiple active trademarks for Swisscom registered since the 1990s.
  • Confirmed legal entity Swisscom AG with Swiss addresses.
  • Trademark records indicate longstanding market presence.
⚠️

Customer Service Concerns in Reviews

  • Users report issues with billing and service activation delays.
  • Complaints about app usability and account access.
  • No major fraud or scam incidents linked to the domain itself.

Category Scores

Red Flags & Warnings

  • Customer reviews report billing, service activation, and account access difficulties, signaling reputational concerns.

Detailed Checks & Insights

0-100 Scale

Domain Technical Infrastructure

Score: 90
Passed

Reason: The domain uses professional and reputable technologies such as Adobe Experience Manager and Amazon CloudFront.

Traffic and Popularity

Score: 95
Passed

Reason: Swisscom.ch ranks well globally and receives over 5 million monthly visits mainly from Switzerland.

Web Presence and Contact Info

Score: 85
Passed

Reason: Legitimate contact information and active social media links are present.

Trademark and Brand Validity

Score: 90
Passed

Reason: Multiple current USPTO trademarks show active brand protection for Swisscom.

Safety and Blacklist Status

Score: 100
Passed

Reason: No blacklist, phishing, or scam flags detected by Google Safe Browsing and crypto scam sniffers.

Your Next Steps

  • 1

    Always verify URLs carefully to avoid phishing sites impersonating Swisscom.

  • 2

    Be cautious with unsolicited emails or messages claiming to be from Swisscom, especially if requesting personal info.

  • 3

    Use official Swisscom contact emails and phone numbers found on the website for support.

  • 4

    Keep software and devices updated to maintain security when accessing online services.

  • 5

    Report suspicious communications to Swisscom's security team via spamreport@bluewin.ch.

Evidence & Citations

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