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Domain Due Diligence

Report for Support.google.com

Report Date
October 22, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Support.google.com is the official Google support domain. It hosts extensive help resources and tools for managing reviews and account security. The site receives over 1.4 billion monthly visits and ranks first globally by traffic. Its visitors primarily come from the United States, India, Japan, Brazil, and the UK. The site maintains valid SSL certificates and uses multiple IP addresses reflecting Google's infrastructure. Trademark searches confirm legitimate ownership by Google Inc. There are no reports of scam activity or blacklisting associated with this domain.

Confidence Score
93%

Risk Insights

📈

Extensive Traffic Confirms Authenticity

  • Over 1.4 billion visits per month as of September 2025
  • Top users from US, India, Japan, Brazil, and UK
  • Low bounce rate (24%) and average visit duration (14+ minutes)
✅

Official Domain Owned by Google

  • US trademark evidence ties domain to Google Inc
  • WHOIS and DNS records align with Google's infrastructure
  • Valid SSL certificates verified

Contradictory Signals

While the domain itself is safe, users must guard against fraudsters pretending to be Google support in other venues.

Signal A: No scam reports directly related to support.google.com

Signal B: Widespread scam impersonations of Google support brand

Category Scores

Red Flags & Warnings

  • No direct reports of scams linked to support.google.com, but scammers impersonate Google in other contexts.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 95/100
Passed

"Multiple trademark registrations with consistent ownership address domain legitimacy."

Reason: Domain ownership verified through multiple authentic trademarks and WHOIS records tied to Google Inc.

Reputation Signals

Score: 90/100
Passed

"Over 1.4 billion monthly visits with majority traffic from credible countries."

Reason: High global traffic and positive user engagement demonstrate strong trust and reputation.

Technical Security

Score: 95/100
Passed

"SSL valid until December 2025; clean from crypto scam blacklists and safe browsing threats."

Reason: Domain uses valid SSL certificates with a trusted issuer and no blacklisting found.

Content Authenticity

Score: 90/100
Passed

"Verified support emails correspond to Google's domains and product teams."

Reason: Official Google support content with consistent contact information and corporate addresses.

Your Next Steps

  • 1

    Trust support.google.com for official Google help and account management.

  • 2

    Report any suspicious URLs claiming to be Google support if they differ from this domain.

  • 3

    Use official Google contacts listed on this site when seeking help to avoid scams.

  • 4

    Remain alert for impersonation scams that misuse Google branding outside this legitimate domain.

Evidence & Citations

🕵🏻 Keep investigating

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