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Domain Investigation Report

Report generated: Jan 1, 2026

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supplyhouse.com

http://supplyhouse.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Supplyhouse.com is a major US-based e-commerce supplier specializing in plumbing, HVAC, and heating products with over 3 million monthly visits. It maintains robust technical infrastructure including secure SSL via DigiCert and reputable hosting with Rackspace. The company is widely recognized with multiple physical warehouse locations and a headquarters in Melville, NY. It uses common secure payment options like Visa, MasterCard, PayPal, and American Express. Trademark searches show active registrations under "SupplyHouse" and variants. There are no crypto scam blacklists or Google Safe Browsing risks linked to the domain. While customer reviews on some platforms like Sitejabber show mixed experiences—especially regarding damaged goods, returns, and customer service—its BBB accreditation with an A rating and few formal complaints support legitimacy. Recent news highlights strategic investments and scholarship programs, adding to its credibility.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

shield

Established and Secure Infrastructure 🛡️

  • SSL certificate valid and issued by DigiCert
  • Uses reputable hosting with Rackspace
  • Supports major payment methods like Visa and PayPal
globe_with_meridians

High Web Traffic and US-Focused Reach

  • Over 3 million monthly visits
  • Primarily US-based audience
  • Strong engagement metrics relevant to e-commerce
warning

Mixed Customer Feedback Highlights Service Areas

  • Complaints about damaged shipments and slow refunds
  • Positive mentions of pricing and fast delivery
  • Maintains BBB A rating with dispute resolution

Category Scores

Red Flags & Warnings

  • Mixed customer reviews highlight damaged or incorrect shipments and slow refunds which can affect buyer satisfaction.

Detailed Checks & Insights

0-100 Scale

Domain Technical Infrastructure

Score: 90
Passed

Reason: The website has valid SSL certificates from a trusted issuer and uses reputable hosting and payment processing providers.

Traffic and Reach

Score: 95
Passed

Reason: The domain attracts over 3 million monthly visits, primarily from the US, indicating a strong, established user base.

Trademark Verification

Score: 85
Passed

Reason: Active USPTO trademark registrations exist for the business name, reinforcing brand legitimacy.

Blacklist and Threat Intelligence

Score: 100
Passed

Reason: No blacklisting on crypto scam lists or suspicious flags from Google Safe Browsing services.

Business Existence and Customer Feedback

Score: 75
Passed

Reason: BBB accreditation with an A rating and presence of physical locations confirm validity despite reported customer service issues.

Legal and Compliance

Score: 85
Passed

Reason: No ongoing major lawsuits or disputes significantly impacting business legitimacy were identified in public records.

Your Next Steps

  • 1

    Check the company's detailed return and refund policies before purchasing.

  • 2

    Contact customer service directly for any product or shipping concerns.

  • 3

    Review BBB and other independent customer reviews periodically.

  • 4

    Verify product warranties and shipping detail at purchase time.

  • 5

    Monitor official company announcements and news for updates on service changes or improvements.

Evidence & Citations

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