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Domain Due Diligence

Report for Supersummary.com

Report Date
October 14, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

supersummary.com is an educational website offering a large collection of plot summaries and study guides. It attracts over 1 million monthly visitors, primarily from the United States, with traffic mostly driven by search engines. The site uses reputable hosting and tracking technologies and maintains valid SSL certification. However, consumers report dissatisfaction mainly over billing practices and refund policies rather than fraud. There are no reports of direct financial scams or phishing schemes connected to the site. While the company has clear legal terms managing customer disputes, no public lawsuits or serious legal conflicts involving the site were found.

Confidence Score
73%

Risk Insights

⚠️

Billing Complaints Affect Trust

  • Users report deceptive subscription practices.
  • Refund policies cause dissatisfaction.
  • Customer service is frequently criticized.
🛡️

Strong Technical Setup

  • Valid SSL and secure hosting.
  • Use of trusted web analytics and payment services.
  • No blacklist detections.

Contradictory Signals

The site has strong technical credibility but user experience issues affect reputation.

Signal A: High traffic and reputable technologies

Signal B: Low consumer trust due to billing and refund complaints

Category Scores

Red Flags & Warnings

  • Multiple user complaints about deceptive subscription billing and difficulty obtaining refunds.
  • Low consumer rating (around 1.6 stars) mainly due to customer service and billing dissatisfaction.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 90/100
Passed

"Domain created in 2008, registered through GoDaddy Online Services with standard security flags in place."

Reason: Established domain registered with a reputable registrar for over a decade supports legitimacy.

SSL Certificate Validity

Score: 95/100
Passed

"Certificate issued by R10 in August 2025 and valid through November 2025."

Reason: SSL certificate recently issued and valid indicates proper domain security.

Presence on blacklists or phishing databases

Score: 100/100
Passed

"No matches found in crypto scam or Google Safe Browsing checks."

Reason: No presence on known scam blacklists or phishing databases reduces risk.

Consumer reviews and complaints

Score: 40/100
Failed

"Low consumer star rating (~1.6) and negative feedback on subscription management reported."

Reason: Multiple complaints about deceptive billing and poor refund practices lower trust.

Traffic volume and engagement

Score: 85/100
Passed

"Over 1 million visits per month mainly from organic search, average time on site approx. 1.6 minutes."

Reason: High and stable traffic indicates active user base and site relevance.

Use of reputable technologies and infrastructure

Score: 90/100
Passed

"Technologies include Cloudflare, Amazon S3, Google Analytics, and payment platforms like PayPal and Visa."

Reason: Use of trusted analytics, payment methods, and hosting services enhances credibility.

Legal policies and dispute resolution methods

Score: 75/100
Passed

"Terms of service offer mandatory arbitration and limit class actions; no lawsuits found."

Reason: Clear arbitration and dispute policies exist, but no public legal disputes found yet.

Your Next Steps

  • 1

    If you plan to use supersummary.com, carefully review subscription terms before payment, and monitor your billing statements for unintended charges.

  • 2

    Consider contacting customer support with clear documentation if you encounter billing or refund issues.

  • 3

    Avoid sharing sensitive financial information beyond what is required for legitimate subscriptions.

  • 4

    Report unresolved billing disputes to consumer protection agencies or your payment provider if necessary.

  • 5

    Check for updated user reviews before subscribing to verify if previous customer service issues have improved.

Evidence & Citations

🕵🏻 Keep investigating

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