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Domain Investigation Report

Report generated: Dec 26, 2025

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sunexpress.com

http://sunexpress.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

SunExpress is an established airline with a domain registering since 2000. It handles about 2.3 million monthly visits globally, mainly from Turkey and Germany. The company appears legitimate, using professional hosting and payment technologies like Amazon AWS and Stripe. It holds active trademarks, and its SSL certificate is valid through late 2026. Despite this, customer feedback reveals frequent complaints about baggage issues, unexpected fees, and poor customer service, especially around budget ticket add-ons. No major scams or lawsuits are evident, but passengers report dissatisfaction with fees and flight delays. For booking, check exact ticket conditions and plan early online check-in to avoid extra charges.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

✈️

Established Airline Brand

  • Domain registered in 2000 with consistent ownership
  • Active trademarks dating back to 1990s
  • Operates globally, mainly in Turkey and Germany
⚠️

Customer Feedback Issues

  • Repeated complaints about hidden fees for seat selection and check-in
  • Numerous baggage delay and loss reports
  • Poor customer support and service quality reported
🛡️

Secure and Professional Infrastructure

  • Uses Amazon AWS and other reputable hosting providers
  • Valid SSL certificate through 2026
  • Accepted major payment methods including Stripe and PayPal

Category Scores

Red Flags & Warnings

  • Multiple user reports cite losses or delays with baggage, leading to customer dissatisfaction.
  • Common complaints about hidden fees during online check-in and seat allocation on budget fares.
  • Reviewers frequently describe poor and sometimes rude customer service interactions.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar Validity

Score: 90
Passed

Reason: The domain sunexpress.com was registered in 2000 and shows no signs of suspicious registrar changes or privacy shielding except standard privacy service.

Technical Infrastructure

Score: 90
Passed

Reason: The site uses robust, recognized hosting and payment technologies including Amazon AWS, Stripe, and PayPal.

Blacklist and Security Flags

Score: 85
Passed

Reason: No indication of blacklisting on crypto or phishing lists; SSL is valid and current.

Customer Reputation

Score: 40
Failed

Reason: Frequent negative reviews about unexpected fees, baggage problems, and customer service lower overall trust.

Legal and Trademark Status

Score: 80
Passed

Reason: Active trademarks under the brand name support business legitimacy, with no major public legal disputes detected.

News and Public Interest

Score: 75
Passed

Reason: Recent news reports indicate ongoing business expansion and operations, consistent with a legitimate airline.

Your Next Steps

  • 1

    Verify booking and ticket terms carefully, especially for budget fare add-ons like seat selection and online check-in fees.

  • 2

    Consult passenger rights and refund policies before purchase to avoid unexpected charges.

  • 3

    Use customer feedback platforms to monitor real-time user experiences with the airline.

  • 4

    Perform bookings only via official sunexpress.com or authorized partners to prevent fraud.

  • 5

    Check SSL certificate validity and URL carefully before entering personal or payment details.

Evidence & Citations

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