Study.com (Domain) Investigation & Evidence Report
Generated on Jan 9, 2026
study.com
http://study.comWhy we think so?
Study.com is a well-established online education platform with around 6.2 million monthly visits, mainly from the United States. It offers a range of courses that can earn real college credit and includes various study aids. The site employs reputable technologies and infrastructure like Amazon Web Services and Cloudflare. Official contact emails such as support@study.com are publicly available. The domain is securely registered through GoDaddy and uses valid SSL certificates. Though Study.com is accredited by the Better Business Bureau since 2008 and is not flagged by major scam or blacklist services, there are frequent user complaints about billing, refunds, and customer service responsiveness. Independent reviewers confirm it is not a scam, but users should be cautious regarding subscription management and potential refund issues.
Risk Insights
Strong Technical and Traffic Indicators 🛡️
- Uses reliable tech like AWS and Cloudflare
- High monthly visits (~6.2 million) mainly from the US
- No blacklist or malware flags detected
User Complaints About Billing and Support ⚠️
- Many users report issues with subscription cancellation
- Refund processing is often confusing or slow
- Customer service responsiveness is inconsistent
Physical Presence with Mixed Feedback 🔍
- Google Places shows a physical office location
- User rating is low (2.7 out of 5)
- Listing notes the business as temporarily closed
Category Scores
Red Flags & Warnings
- Recurring complaints about billing and refunds may affect user trust and satisfaction.
- Google Places user rating is relatively low at 2.7 with reports of temporary closure.
Detailed Checks & Insights
0-100 Scale
Domain Technical Infrastructure
Score: 90
Domain Technical Infrastructure
"The technology stack is typical for legitimate, high-traffic educational platforms."
Reason: Uses reputable services like Amazon hosting, Cloudflare CDN, and valid SSL certificates.
Traffic Volume and Geography
Score: 85
Traffic Volume and Geography
"Traffic patterns align with a legitimate online education business."
Reason: Average monthly visits over 6 million mainly from the United States.
Domain Ownership and Registration
Score: 85
Domain Ownership and Registration
"Domain age and registrar reputation support legitimacy."
Reason: Registered via GoDaddy since 1995 with up-to-date renewals and stable nameservers.
Blacklist and Threat Database Checks
Score: 95
Blacklist and Threat Database Checks
"Free from known phishing or malware flags."
Reason: No listings found in Google Safe Browsing or crypto scam sniffer databases.
Trademark Conflict Search
Score: 80
Trademark Conflict Search
"Trademarks for words related to 'Study' exist but do not conflict."
Reason: No active trademark conflicts directly threatening brand identity.
User Reviews and Complaints
Score: 45
User Reviews and Complaints
"User dissatisfaction with financial policies is a significant concern."
Reason: Recurring complaints about billing, refund policies, and customer service responsiveness.
Google Places and Local Presence
Score: 50
Google Places and Local Presence
"This suggests operational challenges that may impact service quality."
Reason: Physical location exists but user ratings are low and the business shows temporary closure in listings.
Your Next Steps
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1
Monitor subscription billing dates carefully to avoid unexpected charges.
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2
Review Study.com's refund and cancellation policies before enrolling.
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3
Use official contact channels for support including support@study.com and help portal.
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4
Check official reviews and third-party sources for course content quality.
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5
Verify any external fees before payment to third-party services.
Evidence & Citations
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SimilarTech domain data for Study.com
Detailed analysis of traffic, technology stack, and infrastructure.
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WHOIS and SSL data for Study.com
Registrar info, SSL certificate validity and DNS records.
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Study.com official contact and social profiles
Verified support emails and social media links listed on official site.
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Review of complaints and scam reports on Study.com
Summary of BBB complaints and independent scam analyses.
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Google Safe Browsing checks for study.com
No detected phishing or malware threats.
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News mentions about Study.com
Recent articles indicate active business operations and partnerships.
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USPTO Trademark database search for 'STUDY'
No trademark conflicts affecting the site’s brand identity.
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Google Places listing for Study.com
Official location with user ratings and operational status.
📌 More checks:
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