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Domain Due Diligence

Report for Store.dji.com

Report Date
December 4, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

store.dji.com is the official online store for DJI, a leading drone manufacturer based in China. The website handles over 4.7 million visits monthly, attracting customers globally, especially from the US and China. It offers professional-grade drones with advanced cameras and has multiple verified contact emails and active social media profiles. The domain uses valid Amazon-issued SSL certificates securing the website data. Multiple live US trademark registrations confirm the DJI brand identity. Google Places lists verified physical DJI locations in California, though customer ratings show mixed feedback. Recent news and reports highlight some supply chain and customer service challenges but no direct scams. Investigations reveal a scam site impersonating DJI, but store.dji.com itself remains legitimate and secure.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛒

High Traffic Official DJI Store

  • Over 4.7 million visits per month globally
  • Multiple official customer support contact emails
  • Strong technical security with valid SSL
⚠️

Mixed Customer Service Reviews

  • Reports of slow order processing and delivery delays
  • Some complaints about customer support responsiveness
  • Overall product quality generally praised
✅

No Scam Blacklist Detections

  • Clean from crypto scam and Google Safe Browsing blacklists
  • No verified scam reports for store.dji.com
  • Beware of impersonator domains like dji-us.com

Contradictory Signals

While store.dji.com is legitimate, some customers face operational service challenges.

Signal A: Highly trusted brand with verified trademarks and technical setup

Signal B: Numerous customer service complaints affecting user experience

Category Scores

Red Flags & Warnings

  • Customer complaints about slow order processing and poor customer service indicate some operational challenges.

🔎 Detailed Checks & Analysis

Domain and traffic authenticity

Score: 90/100
Passed

"SimilarWeb data verifies large user base and engagement typical of a legitimate e-commerce platform."

Reason: store.dji.com receives millions of visits monthly from diverse geographies, consistent with an official retail site.

Brand and trademark verification

Score: 90/100
Passed

"Trademark info matches the domain's claimed business and brand identity."

Reason: Multiple active USPTO trademarks registered to DJI entities confirm valid use of brand.

Technical infrastructure and security

Score: 85/100
Passed

"Technical setup follows best practices for secure online retail sites."

Reason: Valid SSL certificates issued by Amazon and DNS records confirm domain's authenticity.

Business physical location and contact verifiability

Score: 80/100
Passed

"Addresses and contact points correspond to known DJI entities, supporting legitimacy."

Reason: Google Places data shows actual DJI retail and corporate locations with active phone numbers.

Blacklist and scam reports

Score: 100/100
Passed

"Domain clear of blacklist databases indicates no detected fraud or malware."

Reason: No listings found on crypto scam or Google Safe Browsing threat lists.

Customer feedback and news

Score: 70/100
Passed

"Positive product quality feedback offsets some logistic and support complaints."

Reason: News and reviews reveal some customer service issues but no scams or fraud complaints directly correlated to store.dji.com.

Your Next Steps

  • 1

    Use store.dji.com for purchasing DJI products to avoid scam sites impersonating the brand.

  • 2

    Verify SSL certificates and contact information when making purchases.

  • 3

    Monitor customer service reviews for shipment or support issues.

  • 4

    Avoid similar domains such as dji-us.com known for fraudulent activity.

  • 5

    Contact DJI support at verified emails like support@dji.com for inquiries.

Evidence & Citations

🕵🏻 Keep investigating

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