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Domain Due Diligence

Report for Statesman.com

Report Date
November 26, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Statesman.com is owned by the Austin American-Statesman, a well-established newspaper under the Hearst corporation. It receives about 4.15 million monthly visits, primarily from the United States (over 90%). The website uses reputable technology platforms like Amazon Web Services, Adobe Marketing Cloud, and Google Analytics, and maintains a valid SSL certificate issued in October 2025. Domain records show it is registered via CSC Corporate Domains, Inc., with multiple authoritative name servers. The brand 'Statesman' has several trademark registrations with mixed active and expired statuses but no direct conflicts found. There are no listings on crypto scam blacklists or Google Safe Browsing, indicating no detected technical risks. However, customer feedback reveals numerous complaints about subscription delivery, refund processes, costly auto-renewals, and poor customer service response, suggesting issues with business practices. No lawsuits are associated with the website domain itself.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

🛡️

Strong Technical Foundation

  • Uses Amazon AWS for hosting and delivery
  • Has valid HTTPS certificate issued in October 2025
  • Employs multiple reputable analytics and advertising platforms
⚠️

Customer Service Issues

  • Frequent complaints about subscription delivery and cancellations
  • Reports of unauthorized billing and poor refund handling
  • Negative feedback impacts user trust

Contradictory Signals

While the domain and technology setup is sound, user experience is marred by service issues.

Signal A: Domain technical and ownership signals show legitimacy

Signal B: Customer reviews and BBB complaints suggest business practice problems

Category Scores

Red Flags & Warnings

  • Numerous customer reports of delivery issues and difficulty canceling subscriptions indicate potential business practice concerns.
  • Complaints of unauthorized charges and poor customer support response may impact reputation and user trust.

🔎 Detailed Checks & Analysis

Domain Technical Infrastructure

Score: 90/100
Passed

"Multiple paid and free technology services are deployed, indicating investment in reliable platform infrastructure."

Reason: The site uses well-known hosting providers like Amazon AWS and has valid SSL certificates, signaling strong technical legitimacy.

Traffic Volume and Geography

Score: 85/100
Passed

"Traffic metrics from SimilarWeb confirm significant engagement and authentic user base."

Reason: Statesman.com receives over 4 million monthly visits, mostly from the US, aligning with its media publishing role.

Domain Ownership and Registration

Score: 85/100
Passed

"Name servers and MX records are consistent with a corporate media entity."

Reason: Clear registrar information and long-standing domain registration indicate legitimate ownership.

Blacklist and Security

Score: 90/100
Passed

"SSL valid and domain not flagged for phishing or malware."

Reason: No listings on crypto scam blacklists or Google Safe Browsing, reducing risk of technical threats.

Trademark and Brand Verification

Score: 75/100
Passed

"Trademark records reviewed do not show active infringement issues."

Reason: Several trademark registrations with mixed live and expired statuses exist, but no conflicting brand impersonation risks detected.

User Complaints and Reputation

Score: 35/100
Failed

"Complaints lodged on BBB and user reviews highlight recurring business practice concerns."

Reason: Multiple user reports indicate challenges with subscriptions, refunds, and customer service.

Legal and Compliance

Score: 80/100
Passed

"No legal risks to domain operations detected."

Reason: No lawsuits linked to the domain; legal disputes relate to physical property redevelopment only.

Your Next Steps

  • 1

    If engaging with Statesman.com, carefully review subscription terms before committing.

  • 2

    Keep detailed records of any subscription or billing communications.

  • 3

    Consider contacting customer service multiple ways to confirm cancellations or refunds.

  • 4

    Monitor for any unexpected charges and dispute them promptly.

  • 5

    Use official contact emails found on the website for queries or complaints.

Evidence & Citations

🕵🏻 Keep investigating

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