Staterbros.com (Domain) Investigation Report
Generated on Feb 18, 2026
Why we think so?
Stater Bros. Markets operates a well-established grocery chain mainly in Southern California with nearly 950,000 monthly visitors to their website. They use recognized advertising and analytics technologies, offer physical stores, and maintain valid SSL certificates issued by DigiCert. The company has been active since 2002 and is based in San Bernardino, CA, with contact emails and phone numbers publicly available. Although they have a sizable online presence and media coverage, multiple consumer complaints report poor customer service, quality concerns with produce and meat, and billing issues including gift card fraud. There are records of lawsuits, slip-and-fall settlements, and regulatory penalties, but no evidence suggests current phishing or scam blacklist entries. Overall, they demonstrate authentic business signals with some reputational and customer service risks.
Risk Insights
Established and Secure Website
- Domain registered since 2002
- Valid SSL certificate issued by DigiCert
- Public WHOIS info with company details
High Online Traffic with U.S. Focus
- ~946K monthly visits
- 95% traffic from the United States
- Supports active and legitimate business
Customer Service and Product Concerns
- Low review ratings (2.2 stars) with frequent complaints
- Issues include rude staff, poor perishables, and billing problems
- Multiple reports of gift card fraud incidents
Legal Disputes Affect Reputation
- Settlements for injury claims and wage disputes
- Proposition 65 notices related to product safety
- Ongoing union negotiations and penalties
Category Scores
Red Flags & Warnings
- Extensive customer complaints about poor service, product quality, billing, and gift card fraud.
- History of lawsuits including slip-and-fall settlements and labor disputes.
Detailed Checks & Insights
0-100 Scale
Domain age and registrar reputation
Score: 90
Domain age and registrar reputation
"Long-standing domain history signals authenticity."
Reason: The domain was registered in 2002 and is managed by a known registrar with no red flags.
SSL certificate validity
Score: 95
SSL certificate validity
"Proper SSL use enhances trust and security."
Reason: The website uses a valid DigiCert SSL certificate currently active and not expiring soon.
Traffic volume and origin
Score: 85
Traffic volume and origin
"High and consistent traffic reduces suspicion."
Reason: Monthly visits near 950,000, mostly from the US, showing strong user interest and legitimacy.
Technical infrastructure and technology stack
Score: 80
Technical infrastructure and technology stack
"Diverse technology usage aligned with business size."
Reason: Uses recognized advertising, analytics, CMS, and server technologies common among legitimate businesses.
Contact information completeness
Score: 90
Contact information completeness
"Transparent contact info increases reliability."
Reason: Multiple valid emails and phone numbers with social media links are publicly available.
Blacklists and phishing detection
Score: 95
Blacklists and phishing detection
"Absence from blacklists is a strong positive."
Reason: Not listed on crypto scam or phishing blacklists and clear Google Safe Browsing scan.
Consumer complaints and reputation signals
Score: 35
Consumer complaints and reputation signals
"Negative user experiences degrade trustworthiness."
Reason: Significant complaints about customer service, product quality, and gift card fraud indicate reputational risks.
Legal and regulatory issues
Score: 40
Legal and regulatory issues
"Legal issues raise caution about company practices."
Reason: Lawsuits for slip-and-fall, labor disputes, Proposition 65 notices, and regulatory penalties noted.
Your Next Steps
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1
Review customer complaints carefully if considering business with Stater Bros.
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2
Verify in-store experience separately as online reviews report mixed service and product quality.
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3
Check gift card policies cautiously due to reported fraud incidents.
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4
Monitor regulatory and news updates related to product safety and legal disputes.
Key Evidence & Citations
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SimilarTech Technology Profile for staterbros.com
⤷ Technology use and traffic details
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SimilarWeb Traffic and Analytics for staterbros.com
⤷ Monthly visits, engagement, geography
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Contact and Social Media Info for staterbros.com
⤷ Verified emails and phone numbers on official site
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WHOIS and SSL Details for staterbros.com
⤷ Domain registration and certificate validity
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USPTO Trademark Search for 'staterbros'
⤷ No trademark conflicts found
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Crypto Scam Blacklist Check for staterbros.com
⤷ No blacklisting detected
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Google Safe Browsing Scan for staterbros.com
⤷ No risk or threats found
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Google Maps Locations and Ratings for Stater Bros. Markets
⤷ Multiple store locations with ratings approx. 4.4 to 4.7 stars
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Recent News and Public Coverage
⤷ News confirms company activities and leadership
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Customer Complaints and Scam Reports
⤷ Documented complaints about service and fraud issues
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Legal Disputes and Lawsuits Summary
⤷ Slip-and-fall settlements, labor disputes, and regulatory penalties reported
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