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Domain Due Diligence

Report for Stacksocial.com

Report Date
October 13, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

StackSocial is an established online marketplace that offers deals on software, gadgets, and web services, claiming over 1 million monthly visits mainly from the US. It uses reputable technologies and hosts via trusted providers like Amazon AWS and CloudFlare. However, many users report issues with digital product keys, particularly for software licenses like Microsoft Office, often stating they received invalid or revoked codes and faced difficulties obtaining refunds. While StackSocial is a real business with social media presence and a physical office location, customer reviews indicate inconsistent support and a refund policy that frequently disappoints buyers of digital goods. There is also a noted federal legal dispute involving the company. Buyers should exercise caution, especially with heavily discounted digital licenses, and be prepared for potential challenges if seeking refunds.

Confidence Score
65%

Risk Insights

⚠️

Established but risk-prone digital marketplace

  • Over 1 million monthly visits mostly US-based
  • Good infrastructure and valid security certificates
  • Frequent user complaints about digital product key failures
  • Limited refund support raises caution for high-value purchases

Contradictory Signals

Stability and traffic indicate legitimacy, yet user complaints suggest risk in purchasing certain goods

Signal A: Longstanding domain with strong hosting and SSL

Signal B: Multiple reports of invalid product keys and poor refunds

Category Scores

Red Flags & Warnings

  • High volume of customer complaints about invalid product keys and denied refunds for digital goods.
  • StackSocial enforces binding arbitration and class action waivers, limiting consumer legal options.
  • Existing federal lawsuit indicates at least some legal disputes involving the company.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 80/100
Passed

"Established domain age adds to credibility."

Reason: Domain is over 14 years old, registered with GoDaddy, a reputable registrar.

Traffic volume and source analysis

Score: 70/100
Passed

"Healthy user visits indicate active use, not a fly-by-night operation."

Reason: Site reports over 1 million monthly visits, mainly from US, with a low bounce rate.

Use of security technologies (SSL, hosting)

Score: 80/100
Passed

"Adoption of standard security and infrastructure tech is positive."

Reason: Uses valid SSL certificates and trusted hosting (Amazon AWS, CloudFlare) and common ad/tracking tech.

Presence in scam or phishing blacklists

Score: 10/100
Passed

"Absence from blacklists supports non-scam status."

Reason: No listings in known crypto scam or phishing blacklists detected.

Trademark conflicts or brand impersonation

Score: 90/100
Passed

"Clean intellectual property record."

Reason: No trademark infringement or impersonation cases found for StackSocial domain.

User review sentiment and reported complaints

Score: 30/100
Failed

"Customer dissatisfaction is significant, especially for digital goods."

Reason: Widespread complaints about invalid product keys, difficulties with refunds, and poor support raise suspicion.

Customer support accessibility and transparency

Score: 40/100
Failed

"Support quality issues detract from service trustworthiness."

Reason: Users report inconsistent support responsiveness and limited refund options.

Legal compliance and dispute resolution policies

Score: 50/100
Failed

"Legal policies and disputes reduce consumer protection."

Reason: Binding arbitration and class action waivers limit consumers’ legal recourse; known federal lawsuit exists.

Contact information and social proof

Score: 70/100
Passed

"These increase legitimacy and offer channels for contact."

Reason: Company has verified social media profiles and a physical office address with phone number.

Content relevance and clarity

Score: 70/100
Passed

"Content is relevant and consistent with site purpose."

Reason: Website content matches business claims for tech deals and giveaways with clear descriptions.

Your Next Steps

  • 1

    Do not rely on StackSocial for high-value digital software licenses without thorough research.

  • 2

    Verify refund policies and terms carefully before purchasing, especially for non-physical goods.

  • 3

    Read recent user reviews on independent platforms to gauge current service quality.

  • 4

    Consider safer alternatives for purchasing discounted software licenses.

  • 5

    If purchasing, keep documentation and be prepared for limited refund options.

  • 6

    Report any fraudulent transactions or unresolved issues to consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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