Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Spotahome.com is an online platform for booking mid-to-long-term rentals, including apartments and student residences, operating mainly in Europe with over 1 million monthly visits. The site uses reputable hosting and payment technologies with strong infrastructure, and it holds a live trademark registration for its brand. While technical and domain trust signals are solid, extensive user reviews report financial issues such as denied refunds, double charges, hidden fees, and poor customer support. Spotahome has also faced regulatory scrutiny regarding rental practices and has been subject to multiple customer disputes. Independent safety checks find no evidence of phishing or malware, but many users caution about transaction risks and limited consumer protections.

Confidence Score

55%

Risk Insights

🛡️

Strong Technical and Brand Foundations 🛡️

Established domain since 2014

Uses reputable hosting & payment technologies

Has a live trademark in Spain

⚠️

User Complaints Signal Caution ⚠️

Reported financial losses like denied refunds and double charges

Claims of misleading listings and poor customer support

Regulatory scrutiny for rental practices

Contradictory Signals

While infrastructure is strong, user experiences reveal trust issues and dissatisfaction.

Signal A: High trust from domain age and technology stack

Signal B: Numerous user reports of financial loss and poor dispute handling

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 45/100

Legal 50/100

Business Validity 60/100

Red Flags & Warnings

Multiple user complaints about denied refunds and double rent charges causing financial loss
Regulatory investigations allege that Spotahome enables landlords to circumvent rental laws
Poor dispute resolution and misleading listings reported by users leading to trust concerns

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100

Passed

"Long domain age supports credibility; registrar DonDominio has standard reputation."

Reason: Domain registered in 2014 with a reputable registrar and privacy protection enabled.

Website Technical Infrastructure

Score: 90/100

Passed

"Robust technology stack favors safety and operational reliability."

Reason: Uses Amazon hosting, major CDNs, and recognized payment processing technologies such as Stripe and PayPal.

Traffic Volume and Source Validation

Score: 80/100

Passed

"High site engagement indicates an active platform with user interest."

Reason: Over 1 million monthly visits with diverse traffic sources from Europe and search engines.

Contact Details and Online Presence

Score: 80/100

Passed

"Active social channels and official emails increase trustworthiness."

Reason: Multiple verified contact emails and social media profiles provide transparency.

Trademark Status Check

Score: 90/100

Passed

"Registered trademarks reduce risk of impersonation or counterfeit claims."

Reason: Spotahome holds a live trademark in Spain, confirming brand registration and protection.

Blacklist and Security Incidents

Score: 10/100

Passed

"No detected technical blacklists improve safety assessment."

Reason: No evidence of phishing, malware or crypto scam blacklistings found for spotahome.com.

User Reviews and Scam Reports

Score: 30/100

Failed

"Multiple credible user reports raise substantial caution about transactional risks."

Reason: Numerous user complaints report financial loss, poor support, and allegations of scam-like behavior.

Legal and Regulatory Issues

Score: 50/100

Failed

"Ongoing legal challenges reflect potential operational risks."

Reason: Spotahome faces regulatory attention for enabling landlords to evade rental laws, and there are documented legal disputes with users.

Your Next Steps

1

If you plan to use Spotahome, carefully review property details and terms before booking.
2

Consider checking for recent user reviews on third-party sites to assess current experiences.
3

Avoid sending money outside official Spotahome payment channels to reduce fraud risk.
4

Report any suspicious activity or unresolved disputes to consumer protection agencies.
5

Consider alternative rental platforms with stronger consumer protections for safer transactions.

Evidence & Citations

Spotahome Technical and Traffic Analysis
Technical infrastructure and usage data from SimilarTech.
Spotahome Web Traffic and Engagement - SimilarWeb
Web traffic metrics and geographic distribution.
User Complaints and Fraud Allegations Regarding Spotahome
Detailed user reports of financial losses and distrust.
Trademark Database Record for SPOTAHOME
Official trademark filing confirming brand legitimacy.
Google Safe Browsing - Spotahome.com
No security threats or blacklistings found.

🕵🏻 Keep investigating

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