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Domain Due Diligence

Report for Spocket.co

Report Date
October 21, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

Spocket.co is a dropshipping platform based in Canada that connects online retailers with suppliers primarily in the US and EU. The site draws about 876,000 monthly visitors, mostly from the US. It uses reputable payment systems like PayPal and Stripe and runs on established web infrastructure like Amazon CloudFront and Shopify. Despite this, user reviews and reports reveal serious concerns about unauthorized charges, difficult cancellation processes, poor customer support, and order fulfillment issues. There are no indications of domain blacklistings, and the SSL certificate is valid. Multiple trademark records show a legitimate company named Spocket Inc. in Vancouver. However, many users report financial and service problems, leading to customer disputes and calls for regulatory scrutiny. Overall, these complaints suggest a risk in trusting the service fully.

Confidence Score
38%

Risk Insights

⚠️

Significant User Complaints ⚠️

  • Unauthorized charges reported frequently.
  • Difficulties canceling subscriptions.
  • Negative reviews indicate poor service and support.
✅

Valid Technical Setup ✅

  • Uses trusted payment platforms like PayPal and Stripe.
  • Secure SSL certificate issued by Amazon.
  • No blacklist or malware flags detected.

Contradictory Signals

Despite credible technical and legal standing, user experiences reveal serious operational and ethical concerns.

Signal A: Professional technical infrastructure and clear business identity

Signal B: High volume of financial complaints and service failures

Category Scores

Red Flags & Warnings

  • Reported unauthorized billing and difficulty cancelling subscriptions.
  • Multiple customer complaints about unhelpful and automated customer service.
  • Service and fulfillment issues causing financial losses to users.
  • Formal complaints and petitions submitted indicating potential regulatory interest.

🔎 Detailed Checks & Analysis

Domain Legitimacy and Hosting

Score: 85/100
Passed

"Technical setup reflects a professional web presence with established infrastructure."

Reason: Domain has valid SSL, uses reputable payment and hosting services like Amazon CloudFront, PayPal, Stripe, and Shopify.

Brand Identity and Trademark

Score: 75/100
Passed

"Supports claimed business identity and lowers risk of impersonation."

Reason: Trademark records confirm business entity 'Spocket Inc.' registered in Vancouver, Canada.

Reputation and User Feedback

Score: 25/100
Failed

"Poor reputation with verified user complaints indicating financial risks."

Reason: Significant volume of negative reviews citing unauthorized charges, poor customer support, and delivery issues.

Blacklist and Security Status

Score: 90/100
Passed

"No evidence of domain hosting malicious content."

Reason: No matches on Google Safe Browsing or crypto scam blacklists, indicating safe domain with no detected malware or phishing.

Customer Service and Legal Complaints

Score: 30/100
Failed

"Indicates issues in business practices and risk of unresolved disputes."

Reason: Repeated user reports of poor, unresponsive customer support and unresolved billing disputes; formal complaints filed with regulatory bodies.

Your Next Steps

  • 1

    Avoid making any payments or providing credit card information until billing and cancellation concerns are clearly resolved.

  • 2

    Research thoroughly by reading multiple user reviews and complaints on independent platforms like Sitejabber and Capterra.

  • 3

    If already a user facing issues, document all communications with support and consider filing formal complaints with consumer protection agencies.

  • 4

    Monitor for updates from regulatory bodies about ongoing investigations or legal actions related to Spocket.

  • 5

    Consider alternative dropshipping platforms with stronger reputations and transparent business practices.

Evidence & Citations

🕵🏻 Keep investigating

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