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Domain Due Diligence

Report for Snappfood.ir

Report Date
December 9, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Snappfood.ir is a major Iranian online food delivery platform with over 1 million monthly visits and a global traffic rank near 46,000. It uses reliable technologies like Adobe Analytics and Cloudflare, and its SSL certificate is valid through May 2026. The site includes verified business contact information and has a physical office in Tehran. While not linked to any known scam alerts, the platform has faced notable issues including a 2023 data breach affecting millions of users, labor disputes with delivery couriers, and an antitrust ruling in 2025 for monopolistic practices. User reviews are mixed, with concerns about fake ratings and customer service, so caution is advised when interpreting feedback. Overall, Snappfood.ir appears to be a legitimate but sometimes controversial service operating under known regulatory and operational challenges.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
65%

Risk Insights

⚠️

Major 2023 Data Breach

  • Hackers exposed millions of user records including personal details.
  • Snappfood acknowledged breach and is cooperating with authorities.
  • Data exposure poses significant privacy and security risks.
⚖️

Antitrust Ruling in 2025

  • Competition authority found Snappfood engaged in exclusivity contracts.
  • Ordered to remove anti-competitive clauses in restaurant agreements.
  • Company is appealing the decision.
📝

Mixed User Reviews

  • Complaints about fake or filtered restaurant ratings.
  • Customer service often rated poorly, especially for refunds.
  • Some users appreciate broad restaurant selection and convenience.

Contradictory Signals

While the site uses standard secure technology, the data breach and poor reviews diminish user trust.

Signal A: Verified domain technology and valid SSL certificate

Signal B: Serious data breach and negative user feedback

Category Scores

Red Flags & Warnings

  • Data breach exposing user information affects trustworthiness.
  • Antitrust ruling indicates questionable business practices restricting competition.
  • User complaints about fake or filtered reviews and customer service problems.

🔎 Detailed Checks & Analysis

Domain & Technical Validity

Score: 80/100
Passed

"Standard security and tech stack indicate legitimacy."

Reason: The domain uses a valid SSL certificate, reputable CDN and analytics technologies, supporting technical trust.

Reputation & User Feedback

Score: 45/100
Failed

"Negative feedback impacts reputation trust."

Reason: User reviews show mixed satisfaction, with significant complaints about fake ratings and poor support.

Blacklist & Scam Reports

Score: 90/100
Passed

"No indications of scam from standard blacklists."

Reason: No blacklists or scam flags were found from Google Safe Browsing or crypto scam databases.

Business Legitimacy & Legal Status

Score: 40/100
Failed

"Legal challenges and security breaches lower score."

Reason: The company has a recent antitrust ruling and has faced data breach issues, impacting its legal standing.

Contact & Location Verification

Score: 75/100
Passed

"Presence of verifiable contacts supports business validity."

Reason: Multiple official contact emails, phone numbers, and a physical office listing are found and verified.

Your Next Steps

  • 1

    Use strong caution if submitting personal or payment information on this site due to past data breach.

  • 2

    Check multiple independent sources for current user feedback before ordering.

  • 3

    Look out for suspicious payment redirects and prefer secure, known payment methods.

  • 4

    Monitor online news and security updates about this platform to stay informed of further incidents.

Evidence & Citations

🕵🏻 Keep investigating

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