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Domain Due Diligence

Report for Smartsolve.ai

Report Date
October 21, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

smartsolve.ai is an AI-powered platform that offers homework help, quizzes, and test solving across subjects like math, science, and history. It receives over 100,000 monthly visits, primarily from the United States. The platform uses reputable technical infrastructure including Cloudflare, Amazon services, and Google tools. However, multiple user reviews report difficulties with subscription cancellations, unexpected charges, and unresponsive customer support. These issues have led to many labeling the service as fraudulent on app stores and review sites. While the domain is relatively new (created in mid-2023) and uses privacy protection for registration, there are no official legal disputes or fraud blacklists linked to it. Caution is advised due to consistent negative billing and refund experiences reported by users.

Confidence Score
53%

Risk Insights

⚠️

Suspicious Billing Practices

  • Users report difficulty cancelling subscriptions.
  • Unexpected recurring charges noted.
  • Customer support reported as unresponsive.
🛡️

Reputable Technical Setup

  • Uses Cloudflare CDN and Amazon SES.
  • Has Google Analytics tracking for insights.
  • SSL certificate is valid and up-to-date.

Contradictory Signals

While safety databases show no malware, user experience indicates serious trust problems.

Signal A: No blacklist hits on Google Safe Browsing

Signal B: Numerous user reports of fraud and billing issues

Category Scores

Red Flags & Warnings

  • Multiple verified user reports of billing issues and subscription traps.
  • Domain uses privacy protection which obscures registrant details.

🔎 Detailed Checks & Analysis

Domain Identity and Age

Score: 40/100
Failed

"Newer domains with hidden ownership increase risk for scams."

Reason: Domain created recently in July 2023 with privacy protection, limiting traceability.

Reputation Analysis

Score: 30/100
Failed

"Negative user experiences consistent across platforms signal high risk."

Reason: Widespread user complaints about fraudulent billing and poor customer support.

Technical Infrastructure

Score: 70/100
Passed

"Technical setup is standard and professional, indicating legitimate hosting practices."

Reason: Uses well-known providers like Cloudflare, Amazon SES, and Google Analytics.

Content and Services Validity

Score: 60/100
Passed

"Service offering appears legitimate, but business practices raise issues."

Reason: Site provides AI homework help with clear educational focus; no detected malware.

Blacklist and Scam Lists

Score: 80/100
Passed

"Absence does not guarantee safety but reduces some risk factors."

Reason: Not listed on Google Safe Browsing or crypto scam blacklists.

Legal and Compliance

Score: 80/100
Passed

"No public legal disputes increases business legitimacy."

Reason: No known legal actions or lawsuits identified for smartsolve.ai domain.

Your Next Steps

  • 1

    Avoid providing payment information before confirming subscription terms and cancellation policies.

  • 2

    Verify billing statements carefully and dispute unauthorized charges with your payment provider.

  • 3

    If subscribed, attempt to confirm cancellation through official channels and keep documentation.

  • 4

    Look for alternative AI homework help platforms with verified positive reputations.

  • 5

    Report suspicious billing practices to consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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