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Domain Due Diligence

Report for Skrill.com

Report Date
October 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Skrill.com is a widely used digital wallet and payment platform specializing in quick and secure online financial transactions globally. It attracts around 3.7 million monthly visits, mainly from Germany, the US, and Poland, and utilizes reputable infrastructure providers like Akamai and Amazon, indicating a solid technical setup. Despite its visibility and use, Skrill has numerous user complaints citing account restrictions, frozen funds, and poor customer support. Additionally, its platform is often exploited by scammers targeting users through phishing and impersonation. While Skrill itself is not blacklisted or flagged by major security services, the volume and nature of disputes suggest you should exercise caution and verify transactions carefully when using it.

Confidence Score
60%

Risk Insights

⚠️

High User Complaints on Account Issues

  • Many users report frozen funds and blocked accounts.
  • Customer support is often unresponsive or slow.
  • Complaints remain unresolved on BBB and review sites.
✅

Strong Technical and Traffic Profile

  • Uses trusted infrastructure like Akamai and Amazon.
  • Attracts over 3.7 million monthly visitors worldwide.
  • Good user engagement metrics with low bounce rate.
🛡️

Not Blacklisted by Major Security Services

  • No flags on Google Safe Browsing or crypto scam blacklists.
  • Indicates no active phishing or malware hosting detected.

Contradictory Signals

While Skrill.com is technically legitimate and widely used, many users report poor support and account issues, leading to mixed trust signals.

Signal A: Strong technical infrastructure and global traffic

Signal B: High volume of unresolved user complaints and fraud reports

Category Scores

Red Flags & Warnings

  • High volume of unresolved user complaints related to frozen funds and poor customer support on public platforms such as BBB.
  • Frequent user reports of account restrictions and missing funds raise concerns about business practices.
  • Platform commonly abused by scammers for phishing and fraud, posing risk to users.

🔎 Detailed Checks & Analysis

Domain and Technical Legitimacy

Score: 85/100
Passed

"Technical infrastructure supports legitimacy and user trust."

Reason: The domain skrill.com has been registered since 2003 and uses reputable infrastructure providers like Akamai and Amazon CloudFront, proving a solid technical base.

Traffic and User Engagement

Score: 80/100
Passed

"Analytics support an established user base."

Reason: Skrill.com shows millions of monthly visits with low bounce rate and high page views per visit, indicating active user engagement.

Reputation and User Feedback

Score: 40/100
Failed

"Many unresolved complaints on BBB and poor ratings on review sites like Sitejabber."

Reason: Significant user complaints report frozen funds, poor customer service, and account restrictions, causing negative sentiment and caution.

Security and Blacklist Status

Score: 90/100
Passed

"Security scans show no current blacklist flags."

Reason: No entries in Google Safe Browsing or crypto scam blacklists reduce suspicion of being outright fraudulent.

Legal and Trademark Verification

Score: 70/100
Passed

"Legal foundations appear intact with no active trademark conflicts."

Reason: Trademark applications for 'SKRILL' have been abandoned in USPTO but do not conflict with the legitimate Skrill Limited company operating this domain.

Your Next Steps

  • 1

    Verify any transactions and counterparties carefully before sending money via Skrill.

  • 2

    Be cautious with account verification requests and keep security details safe to avoid phishing threats.

  • 3

    Monitor user reviews and complaint boards for updates on Skrill's customer service and resolution rate.

  • 4

    Use additional payment verification methods if possible to protect your funds.

  • 5

    Report any suspicious activity or fraud attempts to Skrill and relevant consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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