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Domain Due Diligence

Report for Simmonsbank.com

Report generated: Dec 12, 2025

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Overall Summary
Safe
  Why we think so? 

Simmonsbank.com is the official website of Simmons Bank, a well-established financial institution in the United States with over 100 years of history. The site supports substantial traffic, averaging about 500,000 visits monthly, primarily from U.S. users. The website uses reputable technologies like Amazon hosting and Google Analytics, and maintains a valid DigiCert EV SSL certificate, ensuring secure customer communication. Public information shows Simmons Bank is active in digital marketing and uses modern web standards. Customer contacts, including multiple professional emails and phone numbers, are openly listed. News coverage and regulatory records confirm Simmons Bank's legitimacy and ongoing operations. However, customer reviews are mixed: some commend friendly staff and competitive rates, while many highlight recurrent issues like slow or unhelpful customer service, difficulties resolving fraud, outdated technology interfaces, and fees. Simmons Bank publicly warns about phishing and other scams impersonating the bank, supplying resources and official contacts to report fraud attempts. Legal case records show routine banking disputes typical for a large regional bank, with no indications of major unresolved lawsuits or regulatory actions against the bank itself. No evidence suggests the site or bank is involved in scams or fraudulent behavior. Overall, simmonsbank.com represents a genuine financial institution with strong digital infrastructure but mixed customer satisfaction and ongoing challenges in service and technology responsiveness.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛡️

Strong Security Protocols

  • Valid Extended Validation SSL certificate protects customer data.
  • Uses top-tier providers like Amazon and Cloudflare for reliable hosting.
  • Implements modern content security standards.

Legitimate and Established Business

  • Operating for over 100 years with structured leadership.
  • Active in community and well-reported in financial news.
  • Official contact details and communications are transparent.
⚠️

Service Quality Concerns

  • Multiple customer complaints about service delays and fraud handling.
  • Outdated technology and hidden fees reported by users.
  • Customer satisfaction varies by location and service type.

Contradictory Signals

While the bank is authentic and secure, customer experience shows room for improvement especially in support and tech.

Signal A: High technical and legal legitimacy signals

Signal B: Mixed customer service reviews and complaints

Category Scores

Red Flags & Warnings

  • Multiple customer complaints about slow and unhelpful customer service, fraud handling, and outdated online systems.

🔎 Detailed Checks & Analysis

Domain Registration and SSL

Score: 90/100
Passed

"The domain's SSL is valid from July 2, 2025, to July 7, 2026, ensuring secure communications."

Reason: Simmonsbank.com is registered with a reputable registrar and has a valid Extended Validation SSL certificate issued by DigiCert.

Website Technology and Infrastructure

Score: 90/100
Passed

"Technologies include Amazon Hosting, Google Cloud, Google Analytics, and Cloudflare CDN, supporting site performance and security."

Reason: The website uses reliable hosting and technologies from Amazon, Google, and Cloudflare, indicating professional infrastructure.

Traffic and User Engagement

Score: 85/100
Passed

"Direct traffic is about 74%, bounce rate around 22%, and pages per visit roughly 4.5, showing user interest."

Reason: simmonsbank.com receives over 500,000 monthly visits mostly from U.S. users, with engagement metrics suitable for a regional bank website.

Customer Contact Information Quality

Score: 80/100
Passed

"Includes support@simmonsbank.com, investorrelations@simmonsbank.com, and other role-based contacts."

Reason: Authentic contact emails, phone numbers, and social links are publicly available and consistent with a legitimate financial institution.

Trademark and Brand Protection

Score: 100/100
Passed

"Trademark search returned zero results indicating no conflicts with established marks."

Reason: No USPTO trademark conflicts or impersonation issues related to simmonsbank.com found.

Blacklist and Scam Monitoring

Score: 100/100
Passed

"The site is not blacklisted and the bank publicly warns against impersonation scams."

Reason: No cryptocurrency scam listings, no Google Safe Browsing flags, and no scam reports found against simmonsbank.com.

News and Public Reputation

Score: 75/100
Passed

"News coverage includes CTO hiring and financial reports, confirming active corporate presence."

Reason: Recent news shows legitimate business activities, leadership hires, and community involvement without negative highlights.

Customer Reviews and Legal Issues

Score: 60/100
Passed

"Mixed customer satisfaction does not affect authenticity but signals service improvement areas."

Reason: Reviews reveal some recurring service and technology complaints, while legal records show routine banking disputes but no major unresolved lawsuits.

Your Next Steps

  • 1

    Use official contact channels for banking and support inquiries.

  • 2

    Remain vigilant for phishing attempts and verify communication authenticity.

  • 3

    Check customer reviews for specific branch or service experiences when banking locally.

  • 4

    Report any suspicious activity using the bank's provided fraud contact emails and phone numbers.

Evidence & Citations

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