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Domain Investigation Report

Report generated: Dec 24, 2025

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shoplc.com

http://shoplc.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Shoplc.com operates as an online home shopping network, primarily focusing on jewelry and lifestyle products with about 2 million monthly visits. The site ranks #24,971 globally and is popular mainly in the United States. It uses reputable hosting providers like Cloudflare and Amazon S3 and employs common marketing and analytics tools such as Google Analytics and Facebook Pixel. Whois data shows the domain was created in 2014 and is registered through a known registrar. Shop LC maintains a physical address in Austin, Texas, and offers multiple customer service contacts including emails and phone numbers. It has no crypto scam or Google Safe Browsing blacklists. Recent news includes charitable activities and past product recalls. However, there are nearly 200 customer complaints logged with the Better Business Bureau over the last three years, mainly about refund delays, return issues, shipping errors, and poor customer service. While the company is BBB accredited and generally considered legitimate, the volume and nature of complaints suggest customers should proceed with caution, especially around returns and refunds. Terms require arbitration for disputes, limiting legal recourse. Overall, shoplc.com is a legitimate but sometimes problematic retailer known for inconsistent customer service.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
68%

Risk Insights

⚠️

Legitimate but Customer Service Risks

  • Established domain and respected technical infrastructure.
  • Physical address and multiple contact methods exist.
  • Customer complaints focus heavily on refunds and support delays.
📜

Legal Constraints on Disputes

  • Arbitration required for disputes, limiting court actions.
  • Claims must be filed within six months, reducing time for redress.
  • Liability limited to the purchase price.

Category Scores

Red Flags & Warnings

  • About 198 BBB complaints over recent years mainly regarding refund and return issues, indicating customer service challenges.
  • Safety-related product recalls reported in news, exposing potential liability concerns.
  • Arbitration terms limit customer lawsuit options and require prolonged negotiation, reducing consumer legal rights.

Detailed Checks & Insights

0-100 Scale

Domain Age and Ownership Verification

Score: 85
Passed

Reason: The domain was created in 2014 and uses a reputable registrar without red flags.

Website Technical Infrastructure

Score: 80
Passed

Reason: Uses trusted hosting (Cloudflare, Amazon S3) and standard e-commerce technologies.

Traffic and Popularity Metrics

Score: 75
Passed

Reason: Approximately 2 million monthly visits and top traffic from the United States.

Blacklist and Scam Databases

Score: 90
Passed

Reason: No matches found on crypto scam or Google Safe Browsing blacklists.

Customer Service and Contact Transparency

Score: 70
Passed

Reason: Physical location confirmed with verified phone numbers and emails available.

Reputation and Complaint Analysis

Score: 30
Failed

Reason: Widespread customer complaints about refunds, returns, and customer support issues.

Legal Risk and Contract Terms

Score: 40
Failed

Reason: Mandatory arbitration and limited liability clauses constrain consumer legal options.

Your Next Steps

  • 1

    If considering purchases, document transactions and communications carefully.

  • 2

    Prefer using credit cards to facilitate potential chargebacks if refunds are disputed.

  • 3

    Review return policies and terms of service thoroughly before ordering.

  • 4

    Check up-to-date customer reviews and BBB ratings regularly.

  • 5

    Use official customer service channels and seek resolution promptly.

Evidence & Citations

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