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Domain Due Diligence

Report for Shophelp.io

Report Date
October 20, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

shophelp.io is a website categorized under Pets & Animals with about 339 monthly visits, mainly from the United States. It employs standard technologies like Cloudflare CDN, Google Analytics, and uses HTTPS with a valid SSL certificate. The domain has been registered since January 2021 and is set to expire in 2031. Contact information includes the email support@shophelp.io and phone number 877-778-8353. However, there are multiple reports linking this contact email to several fraudulent e-commerce sites accused of non-delivery and poor customer service. Automated reputation checkers assign it a medium trust score, but independent user reports suggest financial risk. No direct legal actions or BBB complaints are public, yet caution is advised when interacting with this site.

Confidence Score
33%

Risk Insights

⚠️

Scam-Linked Support Email ⚠️

  • support@shophelp.io reported on scam sites
  • Associated with multiple fraudulent e-commerce shops
  • Users warn of non-delivery and lost money
🛡️

Secure Domain Setup 🛡️

  • Valid SSL certificate active
  • Uses Cloudflare for DNS and CDN
  • Standard web tech implemented

Contradictory Signals

Official trust indicators conflict with user-reported scam evidence.

Signal A: Automated services assign medium to high trust scores

Signal B: User reports link support email to multiple scam sites

Category Scores

Red Flags & Warnings

  • Support email linked to multiple scam sites with non-delivery complaints.
  • Hidden ownership in WHOIS records contributes to lack of transparency.

🔎 Detailed Checks & Analysis

Email Association with Scams

Score: 0/100
Failed

"Support email support@shophelp.io appears on several scam complaint sites linked to fraudulent e-commerce activity."

Reason: The support email is associated with multiple scam-related reports across various sites, indicating risk.

Domain Technical Setup

Score: 70/100
Passed

"Valid SSL certificate issued, domain uses Cloudflare nameservers and Google Analytics for traffic tracking."

Reason: Domain uses HTTPS and Cloudflare CDN, which add protection layers.

Domain Age and Registration Data

Score: 60/100
Passed

"WHOIS shows domain ownership is private and registrant details are redacted, which reduces transparency."

Reason: Domain has been active since 2021 with a long registration period until 2031, indicating some commitment.

Reputation from Automated Services

Score: 40/100
Failed

"ScamAdviser and Scam Detector rates suggest caution despite SSL and domain age."

Reason: Automated tools assign only medium trust scores and note missing user feedback and ownership transparency.

Public Consumer Complaints

Score: 30/100
Failed

"No direct BBB complaints, but scam tracking sites show negative user experiences linked to shophelp.io's contact email."

Reason: Multiple user complaints connected to the site email report non-delivery and financial loss.

Your Next Steps

  • 1

    Avoid making purchases or sharing personal information with shophelp.io until independent verification confirms its legitimacy.

  • 2

    Report any suspicious transactions involving this site to consumer protection authorities and scam tracking platforms.

  • 3

    Check updated reputation reports regularly as scam status can change over time.

Evidence & Citations

🕵🏻 Keep investigating

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