Shein.com (Domain) Investigation & Evidence Report

Shein.com is a major global online fashion retailer ranking 92nd in global web traffic with over 340 million visits monthly, primarily from the US, Brazil, Spain, Australia, and Canada. The site uses reliable technologies like Amazon hosting, Akamai CDN, and secure payment methods such as PayPal and Apple Pay. It holds multiple registered trademarks primarily owned by Zoetop Business Co., Limited based in Hong Kong and Singapore. While officially legitimate, the brand faces widespread customer complaints, particularly about shipping delays, poor product quality, difficult refunds, and low-quality customer service. Shein has faced several lawsuits over consumer protection, copyright infringement, and unfair competition across multiple countries, including a recent $700,000 settlement in California. The company also suffered a large data breach affecting 39 million accounts in 2018 and was fined for inadequate privacy disclosures in the EU. There is no indication the website is blacklisted or unsafe technically, but users should beware of phishing scams mimicking Shein. Shopping from Shein carries typical fast-fashion risks, so use payment methods with buyer protection and always verify you are on the official site.