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Domain Investigation Report

Report generated: Dec 15, 2025

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sheetmusicplus.com

http://sheetmusicplus.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Sheetmusicplus.com is a long-established online retailer offering over 2 million digital and print sheet music titles, primarily serving the U.S. It uses reputable technologies like Amazon Web Services and Google Analytics, and ranks around #39,825 globally with about 1.4 million monthly visits. The WHOIS data shows registration since 1998 with a clear physical address in Berkeley, CA. However, customer feedback is mixed; many users report poor customer service, delivery delays, inaccurate music sheets, and refund difficulties, which raises concerns about user experience despite the site's legitimate status.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛠️

Strong Technical Foundation

  • Uses major cloud and analytics platforms
  • Maintains SSL security up to 2026
  • Long domain registration history
⚠️

Customer Experience Risks

  • Frequent shipping delays and missing items
  • Poor customer service reported
  • Refunds often difficult or denied
✅

Legitimacy Confirmed by Business Records

  • Listed on BBB with A+ rating (non-accredited)
  • No scam blacklists detected
  • Physical corporate office in California

Category Scores

Red Flags & Warnings

  • High volume of customer complaints regarding delayed shipping, refund refusals, and inaccurate product descriptions.

Detailed Checks & Insights

0-100 Scale

Domain Technology and Infrastructure

Score: 85
Passed

Reason: Site uses reputable services like Amazon AWS, Google, and Oracle, supporting stable infrastructure.

Traffic and Engagement Metrics

Score: 80
Passed

Reason: Site ranks #39,825 globally with 1.4M monthly visits, mainly from US and organic search.

WHOIS and SSL Validity

Score: 90
Passed

Reason: Registered in 1998 with active SSL valid through 2026; WHOIS shows physical address.

Trademark and Brand Protection

Score: 90
Passed

Reason: No conflicts found in USPTO trademark database for sheetmusicplus.

Phishing and Scam Blacklists

Score: 90
Passed

Reason: Not flagged in phishing or crypto scam blacklists; no Google Safe Browsing alerts.

Customer Service and User Feedback

Score: 30
Failed

Reason: Numerous user complaints on poor service, inaccurate orders, and refund issues reduce trust.

Business Physical Presence Verification

Score: 80
Passed

Reason: Physical office exists in Berkeley, CA with public contact information.

Your Next Steps

  • 1

    Be cautious ordering physical items due to frequent shipping and product accuracy complaints.

  • 2

    Prefer digital downloads if comfortable managing refund disputes if needed.

  • 3

    Use credit cards or PayPal for purchases to leverage stronger consumer protections.

  • 4

    Verify sheet music previews carefully before purchase.

  • 5

    Monitor for ongoing user feedback and official updates on customer service improvements.

Evidence & Citations

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