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Investigation & Evidence Report

Generated on Jan 10, 2026

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shapedly.com

http://shapedly.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Shapedly.com is a lifestyle and beauty e-commerce website specializing in shapewear and bras, with about 223,000 monthly visits mostly from the United States. The site uses popular payment methods like Apple Pay, Google Pay, PayPal, and Visa on a Shopify platform, served via CloudFlare CDN. While its domain and technical signals appear legitimate and secure, the company has accumulated numerous customer complaints particularly related to sizing, returns, refunds, and slow shipping. The Better Business Bureau rates it F with many unresolved complaints reflecting poor customer service and refusal to honor advertised returns or refunds, especially on sale items. The brand does hold a trademark filed in 2025 in Germany. Buyers should exercise caution and consider strong payment protections when purchasing from shapedly.com.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
63%

Risk Insights

⚠️

High Volume of Customer Complaints

  • Multiple BBB complaints report incorrect sizing, slow delivery, and refusal of refunds.
  • Company holds an F rating due to mostly unanswered complaints.
  • Customer service is primarily email-based and often unresponsive.
🛡️

Technical Setup is Solid

  • Uses HTTPS, Cloudflare CDN, and Shopify for e-commerce platform.
  • Offers multiple trusted payment options including Apple Pay and PayPal.
  • No blacklist or phishing flags detected on major security lists.

Category Scores

Red Flags & Warnings

  • F rating by BBB with many unresolved complaints focused on customer service and return/refund refusals.
  • Customer reports of non-delivery, wrong sizing, and slow shipping with deceptive return policies.

Detailed Checks & Insights

0-100 Scale

Domain Technical Legitimacy

Score: 85
Passed

"Uses Shopify platform, Cloudflare CDN, payment methods include Apple Pay, PayPal, Google Pay, Visa, and MasterCard."

Reason: Domain has good technical infrastructure, HTTPS, Cloudflare CDN, and multiple standard payment options present.

Domain Age and Registry Info

Score: 70
Passed

"Registered recently but stable DNS and SSL certificate valid until March 2026 support credibility."

Reason: Domain registered June 2024 at Tucows with privacy-protected registrant info but stable DNS and SSL.

Blacklist and Risk Detection

Score: 75
Passed

"No reported domain blacklisting or phishing detected."

Reason: No detections in crypto scam lists or Google Safe Browsing blacklists.

Reputation and Customer Feedback

Score: 30
Failed

"F rating from BBB with 35 complaints mostly unanswered, pattern of deceptive practices and slow shipping."

Reason: Severe issues with reputation due to multiple unresolved complaints and poor customer service responses noted on BBB.

Legal and Trademark Checks

Score: 60
Passed

"Trademark owned by Fichte Holding GmbH in Germany for shapewear products."

Reason: Trademark application filed in 2025 for shapewear by a German company shows brand registration effort.

Site Content and Contact Info

Score: 50
Failed

"Contact page lists single email address and social media links, but no returns or refund address."

Reason: Customer service limited to email only; no phone or physical address, consistent with customer complaints.

Your Next Steps

  • 1

    Consider using payment methods with strong dispute or chargeback protections like major credit cards or PayPal buyer protection.

  • 2

    Document all order confirmations, correspondence, and delivery information rigorously if you choose to purchase.

  • 3

    Check the latest customer reviews and BBB profile for updates before placing an order.

  • 4

    Contact shapedly.com via their official email to clarify return policies and shipping timelines before buying.

  • 5

    Look for alternative brands with better customer satisfaction and clearer return policies if risk-averse.

Key Evidence & Citations

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