WebVetted
+ New
Site icon

Domain Due Diligence

Report for Sendwave.com

Report Date
December 5, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Sendwave.com operates as a mobile-based money transfer service, known for facilitating international remittances primarily in the philanthropy and community sector. It ranks around #75,852 globally with approximately 860,000 monthly visits, largely from the United States, Senegal, Nigeria, Kenya, and Brazil. The site uses established technologies like Cloudflare for content delivery and Google Analytics for traffic monitoring. Sendwave is owned by Chime Inc., a regulated fintech company with registered trademarks and licenses in the US. While generally functional and legitimate, the service faced a major U.S. Consumer Financial Protection Bureau enforcement action in 2023 due to deceptive marketing and unfair contract terms, resulting in refunds and penalties. Customer reviews are mixed, featuring praise alongside frequent complaints about slow dispute resolutions and problems with funds held in digital wallets. Users should exercise caution, sending small test amounts first and keeping clear documentation of transactions.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

⚠️

Regulatory Enforcement Impact

  • CFPB fined Sendwave's operator $3 million in penalties and refunds.
  • Violations include deceptive transfer speed claims and hidden fees.
  • Legal restrictions on user rights found invalid by regulators.
🔍

Mixed User Experience

  • Many users praise the app for convenient transfers.
  • Complaints focus on wallet balances and slow dispute resolution.
  • Users advised to send small test amounts initially.

Contradictory Signals

Shows legitimate business status but serious recent regulatory problems

Signal A: Licensed and regulated fintech with trademarks and valid SSL

Signal B: CFPB enforcement for deceptive practices and contract issues

Technical professionalism contrasts with service reputation challenges

Signal A: Strong technological stack and significant web traffic

Signal B: Mixed customer reviews with numerous complaints

Category Scores

Red Flags & Warnings

  • Enforcement action and penalties from US regulators due to deceptive practices.
  • Frequent complaints about funds getting stuck and slow dispute resolution.

🔎 Detailed Checks & Analysis

Domain and Infrastructure Authenticity

Score: 90/100
Passed

"Technical infrastructure is professional and robust, supporting a legitimate service."

Reason: Sendwave uses reputable technologies (Cloudflare, Google Analytics), and the domain is well-established since 2014 with no SSL issues.

Ownership and Legal Status

Score: 75/100
Passed

"Legal standing confirms business validity but regulatory issues exist."

Reason: Owned by Chime Inc., a regulated fintech in the US, with valid trademarks and money transmitter licenses.

Reputation and Customer Feedback

Score: 50/100
Failed

"While many users report successful transfers, common negative experiences impact reputation."

Reason: Significant customer complaints about charges, transfer delays, and dispute handling reduce trust.

Safety and Security

Score: 85/100
Passed

"Security practices and absence from blacklists indicate low direct fraud risk."

Reason: No presence on phishing or crypto scam blacklists, with HTTPS and valid SSL certificates.

Compliance and Enforcement

Score: 40/100
Failed

"The settlement and penalties highlight serious compliance issues."

Reason: CFPB action in 2023 for deceptive marketing and unlawful contract terms lowers compliance score.

Your Next Steps

  • 1

    If using Sendwave, start with small test transfers and verify receipt before sending larger amounts.

  • 2

    Keep detailed records of transaction quotes, fees, exchange rates, and communication for dispute support.

  • 3

    Use official support channels for issue resolution and escalate to regulators like the CFPB if needed.

  • 4

    Consider alternative licensed remittance services if you require faster or more reliable delivery.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Review instant loan approval landing pages

Instant approval funnels promise same-day cash once you upload sensitive IDs, then resell the data or charge bogus fees....

Read playbook → Evaluate investment webinar funnels

Webinars promise secret trading signals but quietly upsell unregistered brokers or payment wallets. ScamAI inspects regi...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.