Domain Due Diligence
Report for Scubastore.com
Why we think so?
Scubastore.com is an established online retailer specializing in diving equipment. It has been operating since 1996 and is linked to Tradeinn Retail Services SL in Spain. The site shows average web traffic metrics and is connected with social media profiles and a physical dive shop location under the Diveinn brand. While technical and domain data indicate a legitimate business, numerous customer reports highlight substantial issues with service reliability, including delays, wrong shipments, costly returns, and poor customer support. Legal disputes related to trademark infringement have also involved the company.
Risk Insights
Long Domain History
- Registered since 1996
- Managed by Tradeinn Retail Services SL
- Supports business legitimacy
Mixed Customer Reviews
- Frequent complaints about delays and refunds
- Reports of incorrect and used merchandise
- Customer service issues reported
Legal Disputes Exist
- Trademark infringement litigation in the EU
- Indicates business legal challenges
- Monitor potential impact
Contradictory Signals
Technical safety contrasts with poor customer reputation and legal disputes
Signal A: No phishing or blacklist detected
Signal B: Multiple user reports of potential fraud and poor service
Category Scores
Red Flags & Warnings
- Numerous user complaints describe delayed shipments, receiving wrong or used items, and expensive or complicated returns leading to money loss.
- Customer service is frequently reported as unresponsive or unhelpful, failing to resolve payment or product issues.
- Tradeinn, the company behind scubastore.com, has been involved in a trademark infringement legal case in the EU, highlighting business legal risks.
🔎 Detailed Checks & Analysis
Domain age legitimacy
Score: 80/100
Domain age legitimacy
"Long-standing domain registration supports basic trust but does not ensure service quality."
Reason: Domain registered since 1996 shows long-term operation.
Traffic and engagement quality
Score: 65/100
Traffic and engagement quality
"Alexa rank and visit duration are average; no red flags here."
Reason: Average traffic and engagement metrics show real user activity but moderate popularity.
Contact and social proof
Score: 70/100
Contact and social proof
"Physical location and active social profiles are positive indicators."
Reason: Valid contact emails and social media associated with brand and physical Diveinn store.
Trademark and legal issues
Score: 45/100
Trademark and legal issues
"Legal disputes reduce confidence in business practices."
Reason: Involved in trademark litigation at EU level indicating some legal disputes.
Blacklist and phishing status
Score: 90/100
Blacklist and phishing status
"Technical safety is confirmed by Google Safe Browsing and scam databases."
Reason: No blacklists or phishing reports found.
Customer service and reputation
Score: 35/100
Customer service and reputation
"Repeated negative reviews on multiple platforms."
Reason: Multiple user complaints about delayed shipments and poor refunds suggest trust issues.
Your Next Steps
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1
Exercise caution when ordering from scubastore.com, especially for high-value or international purchases.
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2
Verify product availability and shipping times directly via customer service before placing orders.
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3
Consider looking for alternative retailers with better reviews for diving equipment.
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4
Report any unresolved payment or refund issues to consumer protection agencies.
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5
Monitor continued user reviews and legal updates related to the company to stay informed.
Evidence & Citations
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Scubastore user complaints and reviews on forums and verification sites
Detailed user reports of delays, refunds, wrong items, and poor service.
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Trademark dispute involving Tradeinn in the European Court of Justice
Court case related to trademark issues involving the company behind scubastore.com.
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Website traffic data from website_traffic_stats_v1
Traffic metrics and website ranking.
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WHOIS and SSL information from whois_dns_ssl_v1
Domain age, registrar, and SSL certificate details.
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Contact details and social media profiles for scubastore.com
Email and social media presence suggesting an established brand.
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