Domain Due Diligence
Report for Scalacube.com
Why we think so?
ScalaCube offers game server hosting for popular games like Minecraft and Rust, attracting over 630,000 monthly visitors mainly from the US and Europe. The site uses reputable payment methods such as PayPal and Stripe, and secures its domain with valid SSL from a trusted issuer. Official social media and consistent traffic stats underline a legitimate online presence. However, multiple user reviews accuse ScalaCube of poor service and refusal to refund, especially around automatic renewals. No confirmed reports of fraudulent money loss exist, but some caution with billing and automatic payments is advised. There is no record of major legal disputes involving ScalaCube.
Risk Insights
Strong technical and social presence 🛡️
- Uses trusted payment processors and valid SSL
- Active on multiple social media platforms
- Corporate office listed in Estonia
User feedback shows mixed trust ⚠️
- Many complaints about service quality
- Refund refusals and billing issues reported
- No confirmed scam but caution advised
Contradictory Signals
Technical legitimacy contrasts with negative user experiences.
Signal A: Good technical infrastructure and verified domain
Signal B: Frequent user complaints about customer service and refunds
Category Scores
Red Flags & Warnings
- Numerous user complaints about poor service quality and refusal of refunds reported on review sites.
- Billing practices place cancellation responsibility on users, increasing risk of unintended charges.
🔎 Detailed Checks & Analysis
Identity verification
Score: 70/100
Identity verification
"Secure domain and real corporate address support identity authenticity."
Reason: The domain has a valid SSL certificate issued by a trusted CA and clear hosting details.
Reputation and reviews
Score: 50/100
Reputation and reviews
"Reputation is mixed, with many negative user reports affecting trust."
Reason: Numerous user complaints about service quality and refund issues are noted.
Technical infrastructure
Score: 80/100
Technical infrastructure
"Technical setup is standard for legitimate online service providers."
Reason: The site uses popular payment methods, well-known CDNs, and content delivery technology.
Content credibility
Score: 65/100
Content credibility
"Content mostly accurate though some reports claim false advertising."
Reason: Website content aligns with advertised services but billing policy complexity may confuse users.
Legal and compliance
Score: 85/100
Legal and compliance
"Company has clear terms addressing policy violations and refunds."
Reason: No significant legal disputes or lawsuits are publicly reported.
Business validity
Score: 60/100
Business validity
"Operational and reachable, but business practices raise concerns."
Reason: Established customer base shown by traffic, but user dissatisfaction impacts overall business trust.
Your Next Steps
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1
Before purchasing, carefully review ScalaCube's refund and billing policies, especially around automatic renewals.
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2
If you decide to use ScalaCube, monitor billing statements and promptly cancel subscriptions directly via payment platforms if you do not want to continue.
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3
Search recent user reviews for service quality updates and customer experiences.
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4
Consider exploring alternative game server hosts with clearer refund policies if concerned about billing risks.
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5
Report any suspicious charges or service issues to consumer protection agencies.
Evidence & Citations
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ScalaCube provides dedicated or virtual VPS game server hosting for Minecraft and more
Technical and traffic data supporting legitimate operation
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User reviews highlighting service complaints and refund refusals
Multiple user reports indicate dissatisfaction, impacting reputation
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Official social media and contact details for scalacube.com
Verified presence on multiple platforms
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Terms of Service and refund policy details from scalacube.com
Clarifies refund and billing responsibilities
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No major legal disputes or lawsuits found involving ScalaCube
Company policy outlines procedures but no public litigation
🕵🏻 Keep investigating
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