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Domain Due Diligence

Report for Samsclub.com

Report Date
October 16, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Sam's Club operates samsclub.com, a major U.S.-based membership warehouse chain offering bulk groceries, electronics, and home goods. The website ranks highly with about 39 million monthly visits, mostly from the United States. Its technology stack, traffic patterns, and DNS records all indicate a legitimate and well-established business. Multiple physical store locations receive strong Google reviews. Official contacts and social media profiles are consistent and active. User complaints mostly involve customer service issues such as refund delays and membership auto-renewals, but direct scam or fraud evidence on the site is lacking. Legal disputes typical of large retailers include discrimination lawsuits and membership disagreements. Numerous phishing scams impersonate Sam's Club externally but do not involve the official website directly. Overall, samsclub.com shows strong trust signals despite typical challenges of a large retail brand.

Confidence Score
88%

Risk Insights

🛒

Strong Retail Brand with Large User Base

  • 39 million visits monthly primarily from US shoppers
  • Store locations have 4.1+ star ratings from thousands of reviews
  • Part of Walmart corporate portfolio
⚠️

Typical Customer Service Complaints

  • Issues with membership auto-renewals and refund delays
  • No direct scam or fraud attributed to official website
  • Phishing scams impersonate brand but are unrelated to samsclub.com

Contradictory Signals

Users must differentiate between Samsclub.com and scam attempts mimicking the brand.

Signal A: Official website secure and reputable

Signal B: Frequent phishing scams use Sam's Club name fraudulently

Category Scores

Red Flags & Warnings

  • Some customers report difficulties with membership auto-renewals and refund processing
  • Phishing scams frequently impersonate Sam's Club brand though not linked to the official site
  • Certain trademark filings related to samsclub.com were abandoned or marked dead, though owned by Walmart

🔎 Detailed Checks & Analysis

Domain Traffic and Technology Signals

Score: 90/100
Passed

"samsclub.com ranks in the top 1,000 globally, with 39.7 million monthly visits mostly from the U.S. It uses trusted analytics, CDN, and security services."

Reason: High traffic volume and reputable technology stack indicate a legitimate and active commercial website.

Reputation and Reviews

Score: 85/100
Passed

"Google reviews average above 4.0 across many stores, confirming customer recognition of legitimate business."

Reason: Multiple physical locations maintain strong ratings on Google Places and listings show consistent contact info.

Domain Ownership and Registration Quality

Score: 90/100
Passed

"The domain has stable WHOIS data and valid SSL cert issued by GlobalSign ECC OV SSL CA 2018."

Reason: Registered for many years with CSC Corporate Domains and protected with standard DNS and SSL measures.

Trademark and Legal Checks

Score: 75/100
Passed

"Two USPTO filings for samsclub.com match Walmart contact addresses; filings are dead but ownership clear."

Reason: Trademark records show association with Walmart Apollo, LLC confirming corporate ownership, despite some abandoned filings.

Blacklist and Phishing Status

Score: 90/100
Passed

"No evidence of malware or phishing threat directly associated with samsclub.com."

Reason: No blacklisting detected from crypto scam sniffers or Google Safe Browsing indicating low risk.

User Feedback and Complaint Patterns

Score: 70/100
Passed

"Auto-renewal and refund issues prevalent but not uncommon; phishing scams target the brand externally, not the official site."

Reason: While common retail service complaints exist, there is no credible evidence that samsclub.com operates fraudulently.

Your Next Steps

  • 1

    Verify membership and payment details carefully when subscribing to avoid unexpected auto-renewal charges

  • 2

    Use official samsclub.com URLs to avoid phishing scams impersonating Sam's Club

  • 3

    Report any suspected fraud incidents involving Sam's Club branding to customer support and relevant authorities

  • 4

    Consult official Sam's Club customer service for assistance with refunds or disputed charges

  • 5

    Stay aware of phishing emails asking for personal information; never click suspicious links

Evidence & Citations

🕵🏻 Keep investigating

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