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Domain Due Diligence

Report for Rxlocal.com

Report Date
December 2, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

RxLocal.com operates as a Pharmacy Social Media Assistant platform focused on helping pharmacies engage with patients via high-quality content. It attracts about 830,000 monthly visits, primarily from U.S. users, and ranks #57,518 globally. Its technology uses trusted services like CloudFlare and Microsoft Exchange, and the domain security certificate is valid through January 2026. Official contact emails (sales@rxlocal.com, jane@rxlocal.com) and phone numbers, including a support line (888-994-4694), are published. The company is registered in Louisiana under PioneerRx, LLC, which holds a trademark for RXLOCAL. Online reviews of the RxLocal app reveal frequent technical glitches, login issues, and poor usability, causing user frustration despite intent to support local pharmacies. No scam or blacklist flags appear for the domain. Overall, RxLocal.com appears to be a legitimate service with operational transparency but needs improvements in app stability and user support.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Business and Technical Foundation

  • Domain secured with valid SSL through early 2026
  • Hosted with reputable CDN and email security providers
  • Trademark RXLOCAL registered to PioneerRx, LLC
⚠️

App Usability Issues Impact Trust

  • Users report frequent crashes and login problems
  • Poor app experience may undermine user confidence
  • Support communication appears limited and delayed

Contradictory Signals

While the core business and domain are legitimate, the app's poor user experience raises caution.

Signal A: Domain and business details show strong legitimacy

Signal B: App reviews highlight repeated functional failures and frustrations

Category Scores

Red Flags & Warnings

  • Multiple user reports about app crashes, login issues, and poor user experience indicating unresolved technical problems.

🔎 Detailed Checks & Analysis

Domain validity and age

Score: 90/100
Passed

"Domain registered long ago with no signs of suspicious updates."

Reason: Domain is well-established with valid SSL and multiple authoritative DNS records.

Technical stack and security

Score: 85/100
Passed

"SSL certificate valid; no malware flags detected."

Reason: Uses secure technologies such as CloudFlare CDN and Barracuda email security.

Business authenticity and ownership

Score: 90/100
Passed

"Clear ownership details support legitimacy."

Reason: Business registered under PioneerRx, LLC with trademark RXLOCAL active.

Reputation and user feedback

Score: 40/100
Failed

"Many users report login failures and crashes despite service intentions."

Reason: App suffers from frequent technical problems and poor user experience, raising trust concerns.

Blacklist and phishing status

Score: 95/100
Passed

"Clean domain security record enhances trust."

Reason: No blacklisting or phishing threats detected in multiple security checks.

Contact information transparency

Score: 85/100
Passed

"Contact info supports user support capability."

Reason: Multiple verified contact emails, phone numbers, and physical address listed.

Your Next Steps

  • 1

    If considering use, verify any pharmacy interactions directly through their official channels before proceeding.

  • 2

    Exercise caution with the RxLocal app due to reported stability and usability issues; check for latest updates and user feedback.

  • 3

    Contact their official support at 888-994-4694 for assistance and clarification on app functionality or services.

  • 4

    Monitor online reviews or user forums for any emerging security concerns or scams related to this service.

Evidence & Citations

🕵🏻 Keep investigating

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