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Domain Due Diligence

Report for Rocketnode.com

Report Date
November 21, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

RocketNode.com is a web hosting provider specializing in game server hosting, with about 177,000 monthly visits mostly from the United States and other countries like Germany and Canada. The site uses reputable technologies and payment methods, including PayPal, Stripe, and major credit cards. It holds active US trademarks under the name RocketNode Inc., located in New York. Customer feedback shows complaints about poor support and no refunds, but no verified reports of scams or stolen funds. The domain has a solid registration history since 2008 with Cloudflare as the registrar and a valid security certificate. Google Safe Browsing and crypto scam databases show no threats. RocketNode is a physical company with a Google rating of 4.7 based on 276 reviews. While customer service issues exist, there is no clear evidence of fraudulent behavior or legal disputes publicly noted.

Confidence Score
78%

Risk Insights

🛡️

Established domain with valid SSL

  • Domain registered in 2008
  • SSL valid through Jan 2026
  • Registrar is Cloudflare, a well-known provider
✅

Strong payment method coverage

  • Accepts PayPal, Stripe, Visa, MasterCard, Amex
  • These are trusted payment platforms
  • Supports secure transactions
⚠️

User complaints on service

  • Frequent negative reviews on refunds
  • Poor support responsiveness
  • No scam or theft reports found

Contradictory Signals

No fraudulent activity reported, but service quality issues raise trust concerns

Signal A: No scam reports or blacklist indications

Signal B: Customer complaints about no refunds and poor support

Category Scores

Red Flags & Warnings

  • Multiple verified user reports indicate poor customer service and refusal to provide refunds.

🔎 Detailed Checks & Analysis

Domain registration and SSL check

Score: 20/100
Passed

"Long-standing domain with security certificate valid until 2026-01-21 indicating security compliance."

Reason: The domain rocketnode.com was registered in 2008 and shows valid SSL certification issued and currently active.

Technology stack and Payment methods

Score: 20/100
Passed

"Utilizing reputable payment platforms reduces fraud risk and indicates business legitimacy."

Reason: The site uses recognized and secure payment processors including PayPal, Stripe, and major credit cards.

Trademark and Brand verification

Score: 15/100
Passed

"Trademark registration supports legitimate brand and ongoing business operations."

Reason: Active US trademarks for ROCKETNODE held by RocketNode Inc. since 2022.

Customer support and refund policy

Score: 10/100
Failed

"While no fraud is reported, poor support and strict refund policies raise caution for consumers."

Reason: Multiple user complaints highlight poor customer service and refusal to issue refunds.

Blacklist and scam database checks

Score: 20/100
Passed

"No evidence found to indicate the site is involved in phishing or scams."

Reason: No entries found on Google Safe Browsing or crypto scam blacklists for the domain.

Physical presence and user reviews

Score: 10/100
Passed

"Positive user ratings and verifiable physical address support authenticity."

Reason: Company has a Google Places listing with a 4.7 star rating from 276 reviews.

Your Next Steps

  • 1

    If considering services, verify refund policies and customer support responsiveness before purchase.

  • 2

    Check for any updated user experiences or complaints via trusted review sites.

  • 3

    Report any suspicious behavior or unresponsive service to relevant consumer protection agencies.

  • 4

    Use secure payment methods with buyer protection when paying.

  • 5

    Monitor domain status and third-party blacklist listings for any changes.

Evidence & Citations

🕵🏻 Keep investigating

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