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Domain Due Diligence

Report for Revive-eo.com

Report Date
October 31, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Revive-eo.com is a website selling essential oil products with a monthly visit count around 229,000, mainly from the US. It uses known web technologies and payment methods, including AfterPay, PayPal, and Stripe, and operates on a Cloudflare-protected domain registered since 2017. However, multiple customer reports indicate issues like undelivered orders, delayed or missing refunds, and poor customer service. The company faced a notable legal dispute with doTERRA over trademark and advertising claims and recalls of some products due to child safety packaging concerns. Reviews and complaint sites reveal dissatisfaction but no confirmed large-scale fraud schemes. Proceed with caution and verify before purchasing.

Confidence Score
60%

Risk Insights

⚠️

Customer Complaints Pose Significant Risk 🚩

  • Multiple reports of undelivered orders and missing refunds.
  • Poor customer service response increases consumer risk.
  • Complaints suggest care when ordering or investing.
✅

Long-Standing Website with Legitimate Tech 🛠️

  • Domain registered since 2017 with valid SSL.
  • Uses established payment options like PayPal and Stripe.
  • No evidence of blacklist or malware presence.
📄

Legal and Safety Concerns Noted

  • Recall of some products for not meeting child safety packaging.
  • Trademark lawsuit indicates competitive market issues.

Contradictory Signals

While the site looks legitimate technically, user experiences reveal reliability challenges.

Signal A: Established domain and secure tech with payment processors

Signal B: Customer complaints about order fulfillment and refunds

Category Scores

Red Flags & Warnings

  • Multiple verified customer complaints about order fulfillment and refund delays indicate business reliability issues.
  • Involvement in a lawsuit alleging trademark infringement and false advertising.
  • Product recall was issued due to dangerous packaging not meeting federal child safety standards.

🔎 Detailed Checks & Analysis

Domain age and registration

Score: 80/100
Passed

"A long registration age usually supports legitimacy and reduces risk of scam."

Reason: Domain registered since 2017 with a reputable registrar and valid SSL certificate.

Website technology and payment methods

Score: 70/100
Passed

"Presence of such payment processors generally reduces fraud likelihood."

Reason: Uses standard e-commerce technologies with recognized payment processors such as PayPal, Stripe, and AfterPay.

User reputation and reviews

Score: 40/100
Failed

"While not outright fraud, repeated negative experiences increase risk for consumers."

Reason: Numerous verified reports of issues with order fulfillment, refunds, and poor customer service.

Legal and safety compliance

Score: 30/100
Failed

"Legal issues and recalls reflect potential risk to consumers."

Reason: Involved in a trademark infringement lawsuit and had a product recall due to child safety packaging failures.

Blacklist and phishing status

Score: 90/100
Passed

"Lack of blacklist presence is a positive signal."

Reason: No match in scam blacklists or Google Safe Browsing phishing threats.

Your Next Steps

  • 1

    Check recent customer reviews on trusted platforms before making purchases.

  • 2

    Avoid sending payments outside established payment processors like PayPal or credit cards.

  • 3

    Monitor any official recall or safety notices regarding products.

  • 4

    Use caution if purchasing high-value items or enrolling in affiliate programs.

  • 5

    Report unresolved issues to consumer protection agencies like the Better Business Bureau.

Evidence & Citations

🕵🏻 Keep investigating

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