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Domain Due Diligence

Report for Relayfi.com

Report Date
October 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Relayfi.com operates as an all-in-one business banking and money management platform designed to help businesses track earnings, spending, and savings. It attracts substantial traffic (~882,000 monthly visits) mainly from the United States. The site uses reputable technologies and advertising platforms, and its SSL certificate is valid and issued by Amazon. The domain was registered in October 2018 and is managed by Relay Financial Technologies based in Toronto, Canada. While various customer complaints exist, many relate to account freezes, delayed fund access, and compliance measures rather than verified fraudulent activity. RelayFi maintains that such actions comply with legal requirements and that customer funds are returned upon account closure. There are no verified reports of the site stealing money or engaging in scam behavior. The company appears responsive with formal dispute procedures and some public news coverage regarding its business.

Confidence Score
73%

Risk Insights

🌎

Strong US User Base and Traffic

  • About 80% of visitors come from the US.
  • Receives around 882,000 monthly visits.
  • Engagement metrics show user interest.
⚠️

Customer Support Concerns

  • Multiple complaints about account freezes and inaccessible funds.
  • Delays linked to compliance and fraud prevention.
  • Official responses stress legal compliance but user frustration persists.

Contradictory Signals

Technical legitimacy contrasts with operational and customer service concerns experienced by some users.

Signal A: High traffic and solid technical setup

Signal B: Negative customer reviews and account complaints

Category Scores

Red Flags & Warnings

  • Customer complaints about account freezes and difficulty accessing funds highlight operational and trust concerns.

🔎 Detailed Checks & Analysis

Domain Age and WHOIS Verification

Score: 80/100
Passed

"The domain's creation date and registrant details indicate a stable presence."

Reason: Domain registered in 2018 with consistent WHOIS information matching the claimed business.

Website Traffic and Engagement

Score: 80/100
Passed

"Traffic data supports active business use rather than spam or scam."

Reason: High traffic volume (~882K monthly visits) mainly from the US, with good engagement metrics like moderate bounce rate and multiple pages per visit.

Technology Stack and Security Features

Score: 70/100
Passed

"Technology use is consistent with professional service platforms."

Reason: Uses recognized technologies such as Amazon CloudFront and AWS services; has a valid Amazon SSL certificate.

Presence in Scam Blacklists and Safe Browsing

Score: 90/100
Passed

"No technical indicators of scam or phishing."

Reason: No blacklisting found from crypto scam sniffer or Google Safe Browsing services.

Customer Reviews and Reputation

Score: 40/100
Failed

"Complaints mostly relate to compliance procedures, not confirmed fraud, but do impact trust."

Reason: Several customer complaints about account freezes, fund access delays, and poor responsiveness raise concerns about customer experience and operational risks.

Legal and Trademark Checks

Score: 60/100
Passed

"No legal threats detected but monitor for trademark issues."

Reason: No major lawsuits found; USPTO trademark search shows no conflicting trademarks for "relayfi", but a different mark "RelayFive" registered by another entity.

Your Next Steps

  • 1

    Exercise caution and conduct thorough due diligence before transacting or opening accounts with relayfi.com.

  • 2

    Monitor account activity closely and report any suspicious behavior to relayfi.com customer support promptly.

  • 3

    Consider reaching out to RelayFi directly to verify compliance and dispute resolution procedures.

  • 4

    Check for updated user reviews and news articles for recent developments or changes in company practices.

  • 5

    Use alternative trusted financial service providers if requiring higher assurance and lower operational risk.

Evidence & Citations

🕵🏻 Keep investigating

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