Domain Due Diligence
Report for Redecor.com
Why we think so?
Redecor.com hosts a popular home design game with over 180,000 monthly visits, primarily from the US. The site uses established technologies and has valid SSL certification. It ranks modestly in global and US web traffic. The brand holds a live trademark and runs a legitimate business with active social media accounts and no blacklists. However, there is extensive user feedback reporting issues like lost in-game purchases, disappearing items, overcharging, and poor refund support. Some users label the game a "ripoff" due to monetization practices and technical glitches affecting gameplay and purchases. There are no official legal rulings against the site, but a patent infringement lawsuit targeted the game developer in 2020. Overall, while the site itself is technically sound and reputable, the volume and severity of user complaints about financial losses and customer service warrant caution.
Risk Insights
Established Site with User Complaints
- Reputable infrastructure and SSL certificate present
- Multiple user reviews cite lost purchases and refund failures
- Legal patent dispute exists but no fraud rulings
Contradictory Signals
The domain is legitimate but users face significant frustrations with purchases and refunds.
Signal A: Technical and legal infrastructure indicate authenticity
Signal B: User reports allege financial loss and poor support
Category Scores
Red Flags & Warnings
- User reports of lost money due to technical problems and missing in-game content erode trust.
- Numerous complaints about non-responsive or poor customer support and failure to refund payments.
🔎 Detailed Checks & Analysis
Domain Technology and Infrastructure
Score: 80/100
Domain Technology and Infrastructure
"These factors support technical trustworthiness and site authenticity."
Reason: The domain uses reputable DNS and content delivery networks, plus valid SSL certified by Sectigo.
Traffic and Popularity Metrics
Score: 70/100
Traffic and Popularity Metrics
"User visits and engagement metrics appear consistent with a legitimate entertainment site."
Reason: Redecor.com has substantial traffic (~180K monthly) with US as top country, indicating genuine engagement.
Customer Feedback and Reputation
Score: 30/100
Customer Feedback and Reputation
"High volume of negative reviews raises concerns over business practices and user trust."
Reason: Many users report technical problems causing lost purchases, overcharging, and poor refund responses.
Legal and Regulatory Standing
Score: 60/100
Legal and Regulatory Standing
"No indication of criminal or fraudulent regulatory actions; legal risk area noted."
Reason: Trademark is live and domain is not blacklisted, but a patent lawsuit was filed against the developer.
Blacklist and Malware Check
Score: 70/100
Blacklist and Malware Check
"Safe browsing databases do not flag this domain."
Reason: No evidence of phishing, malware, or crypto scam blacklists associated with redecor.com.
Your Next Steps
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1
Avoid making in-app purchases or payments on redecor.com until customer service and refund issues are clarified.
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2
Research user reviews carefully on platforms like Sitejabber and ComplaintsBoard for real experiences.
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3
If you have already made purchases and encountered issues, attempt official dispute resolution through your payment provider.
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4
Monitor any updates on the 2020 patent lawsuit that may impact service availability.
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5
Consider alternative home design games with better consumer feedback and support.
Evidence & Citations
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SimilarTech Data on Redecor.com
Shows domain technology stack, global traffic rank, and content category.
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USPTO Trademark Search for REDECOR
Proves legal trademark registration and owner identity.
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User Complaints and Reviews on Redecor.com
Several users report losing money, unrefunded charges, and service issues.
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Patent Infringement Lawsuit Against Redecor Developer
Lawsuit filed in 2020; no public outcome found.
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