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Domain Due Diligence

Report for Receiptpalapp.com

Report Date
November 19, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

ReceiptPal, accessible at receiptpalapp.com, is a rewards app that lets users earn points by uploading photos of receipts. It attracts about 187,000 monthly visitors, primarily from the United States, and ranks around #255,000 globally. The website employs standard, reputable technologies including Amazon hosting and Zendesk for customer support, with valid SSL certificates and no presence on scam or blacklist databases. However, user reviews reveal notable issues such as account closures due to inactivity, lost points after device changes, and unfulfilled reward redemptions. Customer service is often criticized for being slow or unhelpful, contributing to user frustrations. There is no evidence of legal actions against the company, and professional reviews generally regard ReceiptPal as legitimate though occasionally strict or slow. Potential users should be cautious about points expiration and account policies and consider redeeming rewards frequently to avoid losses.

Confidence Score
68%

Risk Insights

🛡️

Established Business with Technical Strength

  • Domain registered since 2013
  • Uses secure, industry-standard technologies
  • Moderate monthly traffic with US focus
⚠️

User Experience Concerns

  • Frequent reports of lost points and account closures
  • Unfulfilled reward redemptions are common
  • Customer support often unresponsive or inadequate

Contradictory Signals

Legitimate appearance contrasts with negative user experiences raising caution.

Signal A: Moderate web traffic and established domain

Signal B: Numerous user complaints of lost rewards and poor support

Category Scores

Red Flags & Warnings

  • High volume of user complaints about account closures leading to loss of accumulated rewards.
  • Frequent reports of unfulfilled gift card redemptions and poor customer support response.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 80/100
Passed

"Long domain age and reputable registrar suggest legitimacy."

Reason: The domain has been active since 2013 and is registered with CSC Corporate Domains, Inc., a well-known registrar.

Website Traffic and Visibility

Score: 70/100
Passed

"Moderate and consistent traffic supports genuine user engagement."

Reason: ReceiptPal receives roughly 187,000 monthly visits, mostly from the US, which aligns with its business purpose.

Technical Infrastructure

Score: 80/100
Passed

"Professional setup with appropriate security and customer communication tools."

Reason: The site uses recognized technologies such as Amazon hosting, Zendesk support, valid SSL certificates, and Cloudflare CDN.

Blacklist and Scam Database Checks

Score: 10/100
Passed

"Absence from blacklists supports trustworthiness."

Reason: There are no hits on crypto scam lists or Google safe browsing warnings.

User Reputation and Reviews

Score: 40/100
Failed

"Negative user feedback tempers trust despite no clear fraud evidence."

Reason: Many user complaints about account suspensions, lost points, and unreceived rewards indicate dissatisfaction and potential reliability concerns.

Legal Records and Disputes

Score: 90/100
Passed

"Lack of legal challenges supports business validity."

Reason: No public legal disputes or lawsuits detected related to receiptpalapp.com.

Contact Info and Support

Score: 50/100
Failed

"Support presence exists but may be inadequate in practice."

Reason: Support email and social links exist, but users frequently report unhelpful or slow responses.

Your Next Steps

  • 1

    Redeem points frequently to avoid losses due to inactivity or account issues.

  • 2

    Keep detailed records of receipts and submissions as proof in case disputes arise.

  • 3

    Contact support promptly via official channels if rewards are missing or accounts are suspended.

  • 4

    Research alternate receipt rewards apps to compare reliability and support.

  • 5

    Monitor user reviews periodically to stay informed about any emerging risks or improvements.

Evidence & Citations

🕵🏻 Keep investigating

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