Razorpay.com (Domain) Investigation & Evidence Report
Generated on Jan 26, 2026
razorpay.com
http://razorpay.comWhy we think so?
razorpay.com is a well-established payment gateway platform primarily serving users in India with about 35 million monthly visits and a global rank of 1,536. It offers comprehensive payment solutions backed by robust AWS infrastructure, multiple payment integrations (including Google Pay, PayPal, and MasterCard), and uses strong security practices like valid SSL certificates. Trademark records confirm the brand has live registrations under Razorpay Inc., headquartered in Palo Alto. The site has verified contacts and active social media presences on Facebook, Twitter, LinkedIn, and Instagram. While generally trusted, recent scam exposure involving QR code misuse led the company to promise software fixes. User reviews highlight both ease of use and notable complaints about customer support and payment holds. Razorpay has been active legally against fraud and maintains policies to protect customers and merchants.
Risk Insights
Established Payment Gateway
- Operating since 2013 with strong technical infrastructure.
- Handles ~35 million visits monthly, mainly from India.
- Wide integration with global payment methods.
Addressed Security Incident
- Noted QR code scam involving POS devices in 2025.
- Razorpay committed to software updates restricting unauthorized QR usage.
- Users advised to verify payee details carefully.
Mixed User Sentiment
- Positive feedback for ease of use and API.
- Complaints about slow customer support and payout delays.
- Overall business viability remains strong despite issues.
Category Scores
Red Flags & Warnings
- User complaints about slow or unresponsive customer support and payment holds lasting several months.
- Recent scam videos exposed a vulnerability in QR code display on POS devices allowing payment redirection scam.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar Reputation
Score: 90
Domain Age and Registrar Reputation
"Domain registered over 10 years ago by Razorpay Inc. Registrar GANDI SAS is reputable."
Reason: The domain has been registered since 2013 with a well-known registrar, indicating stability and trust.
SSL Certificate Validity
Score: 95
SSL Certificate Validity
"Certificate valid from Oct 2025 to Nov 2026 with secure RSA-SHA256 algorithm."
Reason: SSL certificate is valid, issued by Amazon RSA 2048 M01, ensuring secure data transmission.
Technical Infrastructure and Traffic
Score: 85
Technical Infrastructure and Traffic
"Strong use of content delivery networks and widely recognized payment technologies integrated."
Reason: Site uses robust AWS and Cloudflare infrastructure with significant monthly traffic (~35M visits) primarily from India.
Brand and Trademark Verification
Score: 80
Brand and Trademark Verification
"Two active USPTO trademarks covering software services for secure electronic payments."
Reason: Live USPTO trademarks exist for Razorpay under Razorpay Inc., supporting legitimate brand claims.
Blacklist and Malware Checks
Score: 90
Blacklist and Malware Checks
"Verified absence of malware or phishing risks detected in latest scans."
Reason: No listings found on Google Safe Browsing or crypto scam blacklists.
Reputation and User Feedback
Score: 70
Reputation and User Feedback
"User complaints and praise observed; transparent disclosure of issues."
Reason: Overall positive feedback on usability and performance, but some repeated complaints on support responsiveness and payment holds.
Company Transparency and Contact Information
Score: 85
Company Transparency and Contact Information
"Contacts sourced from official pages and social media including Facebook and LinkedIn."
Reason: Multiple verified contact emails, phone numbers, and active social media accounts show openness and accessibility.
Your Next Steps
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1
Always verify payee details before completing payments to avoid QR code scams.
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2
Keep software and apps updated to benefit from latest security patches.
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3
Contact Razorpay support directly using verified emails for account or payment issues.
-
4
Monitor transaction statements regularly and report suspicious activities promptly.
-
5
Check for latest company announcements and security advisories on their official website.
Key Evidence & Citations
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WHOIS and SSL Certificate data for razorpay.com
⤷ Validated domain age, registrar, and SSL security details.
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SimilarTech profile for razorpay.com
⤷ Technical infrastructure, payment integrations and traffic data.
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USPTO Trademark Search results for Razorpay
⤷ Trademark registrations confirming brand authenticity.
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Google Safe Browsing status
⤷ No detected security threats or blacklisting.
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Recent news and scam reports about Razorpay QR code fraud
⤷ Details on QR code scam and company's response.
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User reviews and complaints about Razorpay service
⤷ Mixed user feedback highlighting ease of use and customer support issues.
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