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Domain Due Diligence

Report for Raymourflanigan.com

Report Date
October 28, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

raymourflanigan.com is a major U.S.-based furniture and mattress retailer with strong web traffic (~3.6M monthly visits) and a solid technological infrastructure. It operates under established domain registration and SSL certificates, paired with Amazon and Microsoft technologies, supporting its robust e-commerce platform. Social media and direct contact information are easily found on the site. However, the company has numerous consumer complaints about delivery delays, refund difficulties, and warranty issues, though no evidence suggests it operates as an outright scam or fraudulent website. Legal history includes class actions mostly related to employment and promotional communications rather than fraud. The main risk involves customer service and order fulfillment problems rather than malicious intent.

Confidence Score
70%

Risk Insights

🛠️

Strong Technical Foundation

  • Uses reputable cloud and analytics technologies
  • Valid SSL and domain registration through GoDaddy
  • Receives ~3.6 million monthly website visits
⚠️

Customer Service Risks

  • Multiple complaints about delivery delays and refund problems
  • Issues with honoring warranties and protection plans
  • No proven fraudulent behavior but risk of lost money

Contradictory Signals

Though the site is legitimate, customer experience suffers from fulfillment problems.

Signal A: High traffic and solid tech infrastructure

Signal B: Widespread customer complaints about service issues

Category Scores

Red Flags & Warnings

  • Numerous consumer complaints of delayed deliveries and refund denials indicate potential customer service risk.
  • Negative reviews cite disputed warranty coverage and refusal to honor protection plans.

🔎 Detailed Checks & Analysis

Identity verification

Score: 90/100
Passed

"WHOIS data and SSL certificates confirm legitimate domain ownership and a secure site."

Reason: Domain registration is valid, with no signs of impersonation or recent changes inconsistent with claimed identity.

Technical infrastructure

Score: 85/100
Passed

"Such infrastructure supports legitimate, large-scale e-commerce activities."

Reason: The website hosts strong, modern technology including cloud servers and recognized analytics platforms.

Reputation and consumer feedback

Score: 45/100
Failed

"No evidence of systematic fraud, but poor customer service reduces reputation."

Reason: Significant complaints regarding delayed order fulfillment and refund disputes impact user trust.

Legal and compliance status

Score: 70/100
Passed

"No fraud or scam related legal actions were found."

Reason: Company has faced lawsuits, mostly related to consumer communication and employment.

Content authenticity

Score: 70/100
Passed

"No signs of counterfeit or misleading content detected."

Reason: Website content is consistent with a recognized furniture retailer brand.

Your Next Steps

  • 1

    Verify any purchase details and ensure clear communication on delivery and refund policies before ordering.

  • 2

    Check and keep records of transactions, warranties, and customer support interactions.

  • 3

    Report unresolved disputes to consumer protection agencies such as the Better Business Bureau.

  • 4

    Exercise caution when purchasing high-value items due to the risk of delivery or service issues.

  • 5

    Monitor news and reviews to stay updated on company practices or changes.

Evidence & Citations

🕵🏻 Keep investigating

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