Domain Due Diligence
Report for Rachio.com
Why we think so?
rachio.com is the website of Rachio, Inc., a company known for smart sprinkler controllers and irrigation system technology. The site has moderate Alexa traffic ranking (~276,622), with active engagement including an average session of about two minutes and a reasonable bounce rate. It is a legitimate domain backed by multiple live USPTO trademarks in irrigation and related technologies, with business addresses in Denver, Colorado. Contact information including several official emails and social media profiles is publicly available. There are no signs of blacklisting or phishing risks. News sources confirm positive business developments such as acquisition by a reputable firm and product expansions. User community forums show some customer dissatisfaction mainly about product reliability and support, but no evidence of fraudulent transactions or scam reports. Overall, rachio.com presents a trustworthy and established business entity in its market niche.
Risk Insights
No Scam Reports Found
- No user reports of fraud or unauthorized transactions
- Clear of phishing and malware blacklists
- Positive brand reputation in trusted news sources
Active Trademark Protection
- Several live USPTO trademarks related to irrigation systems
- Trademarks registered to Rachio, Inc. in Denver
- Protects brand and product authenticity
Contradictory Signals
While the company is legally authentic with trademark protections, some customers report post-sale service issues.
Signal A: Positive official branding and trademarks
Signal B: Low BBB rating for customer service response
Category Scores
Red Flags & Warnings
- BBB profile rating is low (F) due to failure to respond to some complaints, indicating occasional customer service gaps.
🔎 Detailed Checks & Analysis
Domain age and registration
Score: 90/100
Domain age and registration
"Old, stable domain reduces risk of scam."
Reason: The domain was registered in 2013 and shows stable ownership with valid registrar and DNS records.
Blacklist and safety scans
Score: 10/100
Blacklist and safety scans
"Clean security scans and no blacklisting verified."
Reason: No phishing, malware, or scam listings found in Google Safe Browsing or crypto scam databases.
Trademark and brand authenticity
Score: 90/100
Trademark and brand authenticity
"Active trademarks confirm brand legitimacy."
Reason: Multiple live USPTO trademarks registered to Rachio, Inc. covering irrigation technology.
Traffic and user engagement
Score: 80/100
Traffic and user engagement
"Traffic consistent with a publicly available commercial site."
Reason: Moderate daily visitors and engagement metrics align with expected product site traffic.
Contact and company info transparency
Score: 80/100
Contact and company info transparency
"Company easily reachable, supporting legitimacy."
Reason: Multiple contact emails, phone number, and verified social media accounts provided through official site and community content.
Reputation from news and user reviews
Score: 80/100
Reputation from news and user reviews
"Reputation consistent with a credible commercial entity, with some customer service criticisms."
Reason: Positive news coverage on corporate acquisition and product expansion; user complaints relate primarily to product support, not fraud.
Your Next Steps
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1
If purchasing, review current user feedback to manage expectations around product reliability.
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2
Verify contact information directly from the website before initiating customer support queries.
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3
Monitor reputable sources for updates on product or company developments.
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4
Report any suspicious transactions or unauthorized charges encountered through direct channels promptly.
Evidence & Citations
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Rachio Trademark Records at USPTO
Authentic trademark registrations for multiple irrigation-related product classes.
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Website Traffic Statistics for rachio.com
Moderate traffic and user engagement consistent with legitimate business site.
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Google Safe Browsing Status for rachio.com
No blacklist or phishing threats detected.
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Rachio Contact Information and Social Media
Official emails, phone, and social pages found and confirmed active.
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Recent News Coverage on Rachio
Acquisition and product innovation news from credible sources.
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User Discussions and Customer Complaints Analysis
Community forums with no fraud reports but some product and support complaints.
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