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Domain Investigation Report

Report generated: Dec 24, 2025

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quadpay.com

http://quadpay.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

quadpay.com, now branded as Zip in the U.S., is a payment service offering buy now, pay later options primarily for fashion and lifestyle shopping. It attracts about 119,000 monthly visits mostly from the United States. The site uses reputable technologies including Cloudflare CDN and has secure SSL certificates. Registered since 2016 with GoDaddy, it holds multiple U.S. trademarks. While legitimate, QuadPay/Zip has regulatory history in California relating to unlicensed lending, and users report repeated customer service and billing complaints, with some alleging unauthorized charges and refund issues. The company also warns about impersonation scams that target its brand.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

✅

Established Domain and Security 👍

  • Domain created in 2016, registrar is GoDaddy
  • Uses Cloudflare CDN and valid SSL certificates
  • No blacklist or phishing flags detected
⚠️

Regulatory Settlement in California ⚠️

  • Settlement for unlicensed loan practices
  • Refunds of $685,000 issued to consumers
  • Penalty payment of about $69,000
⚠️

Consumer Complaints Indicate Service Issues ⚠️

  • Frequent reports of refund delays and billing errors
  • Poor customer support and difficulty resolving disputes
  • Complaints about excessive or unfair fees
⚠️

Scam Impersonation Risk ⚠️

  • Scammers use QuadPay/Zip branding to defraud
  • Company advises caution with unsolicited contacts
  • Users should report phishing or fake job offers

Category Scores

Red Flags & Warnings

  • Consumer complaints describe poor customer service, billing errors, and refund problems.
  • Regulatory enforcement in California for unlicensed lending activity resulting in penalties and refunds.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar Reliability

Score: 90
Passed

Reason: The domain quadpay.com was created in 2016 and is registered with reputable registrar GoDaddy.com.

Website Technology and Security

Score: 90
Passed

Reason: Site uses trusted CDNs like Cloudflare, has valid SSL from recognized issuer, and employs standard technologies.

Brand and Trademark Verification

Score: 85
Passed

Reason: Multiple registered trademarks in the US for QUADPAY owned by QuadPay Inc. affirm brand authenticity.

Customer Reviews and Reputation

Score: 35
Failed

Reason: Numerous complaints on BBB and consumer forums report poor service, billing errors, and refund issues.

Regulatory and Legal Issues

Score: 25
Failed

Reason: Regulatory settlement in California found QuadPay conducted unlicensed lending, triggering refunds and penalties.

Phishing and Scam Risk

Score: 40
Failed

Reason: Company warnings about scammers impersonating QuadPay/Zip for fraudulent schemes increase potential user risks.

Your Next Steps

  • 1

    If you use QuadPay/Zip, carefully monitor charges and communications for suspicious activity.

  • 2

    Keep documentation of all transactions and merchant communications to resolve disputes.

  • 3

    Contact Zip support for service issues; escalate to consumer protection agencies if unresolved.

  • 4

    Be wary of unsolicited contacts or job offers claiming affiliation with QuadPay/Zip.

  • 5

    Use strong passwords and enable security features to reduce risk of unauthorized access.

Evidence & Citations

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