Domain Investigation Report
Report generated: Dec 26, 2025
productmadness.com
http://productmadness.comWhy we think so?
Product Madness operates social casino games and was acquired by Aristocrat in 2012. The website receives about 240,000 monthly visits, mostly from the US, and is ranked #202,085 globally. It uses reputable technologies like Amazon Web Services, Google Cloud, and Cloudflare. The domain was created in 2007 and has a valid SSL certificate. However, the Better Business Bureau (BBB) shows 41 complaints in the last 3 years, mainly about refunds, unauthorized charges, and account blocks. Several lawsuits allege illegal gambling practices in their apps. There is no evidence of phishing or blacklist presence.
Risk Insights
Established Domain with Secure Hosting 🛡️
- Domain registered since 2007
- Uses SSL issued by E8, valid through Feb 2026
- Hosted on Amazon and Google Cloud with Cloudflare CDN
Significant Customer Complaints
- 41 BBB complaints in 3 years with many unresolved
- Issues include refund denials, account bans, deceptive practices
- Low customer service rating: 1.9/5 on Comparably
Ongoing Legal Risks
- Class actions allege illegal gambling via social casino apps
- State lawsuits target Product Madness for loss recovery
- No current resolved outcomes; mediation and trials pending
Category Scores
Red Flags & Warnings
- High volume of unresolved BBB complaints regarding refund denials and account blocks.
- Active class action and state lawsuits alleging illegal gambling and deceptive game practices.
Detailed Checks & Insights
0-100 Scale
Domain Age and SSL
Score: 90
Domain Age and SSL
Reason: The domain productmadness.com is over 15 years old and currently uses a valid SSL certificate.
Reputation Signals
Score: 40
Reputation Signals
Reason: There are numerous complaints reported on BBB regarding refunds, blocked accounts, and deceptive game practices.
Legal and Regulatory Status
Score: 30
Legal and Regulatory Status
Reason: Ongoing lawsuits claim illegal gambling through Product Madness's social casino apps.
Blacklist and Safety Flags
Score: 80
Blacklist and Safety Flags
Reason: No signs of phishing or presence on major scam blacklists like Google Safe Browsing or crypto scam lists.
Technical Infrastructure
Score: 85
Technical Infrastructure
Reason: The site uses reputable hosting and technologies including Amazon, Google Cloud, and Cloudflare.
Your Next Steps
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1
If considering use, review the BBB complaints and legal disputes carefully.
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2
Contact Product Madness support directly for clarifications if needed (support@productmadness.com).
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3
Monitor ongoing legal outcomes for further developments about the company’s operations.
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4
Avoid providing payment or financial details without strong trust in the service.
Evidence & Citations
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Better Business Bureau complaints on Product Madness
Shows numerous complaints about refund issues, account bans, and allegations of deceptive practices.
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Product Madness lawsuits and disputes overview
Details ongoing class actions and state lawsuits alleging illegal gambling via Product Madness apps.
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WHOIS and SSL certificate data for productmadness.com
Domain registered in 2007, valid SSL certificate currently active, uses Amazon Registrar.
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Crypto scam blacklist check
No blacklisting found for productmadness.com.
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