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Domain Due Diligence

Report for Princess.com

Report Date
November 7, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Princess.com is the official site for Princess Cruises, offering information and bookings related to onboard services and travel experiences. It ranks #6,105 globally with over 6.5 million monthly visits primarily from the U.S. The site uses advanced technology and secure protocols. While it is legitimate, there are documented reports of customer disputes, scams impersonating the brand, and past data breaches. Users should verify communications and avoid third-party offers to reduce risk.

Confidence Score
78%

Risk Insights

🛡️

Trusted Domain with Strong Security 🛡️

  • Registered since 1998 under a reputable registrar.
  • Uses valid DigiCert SSL certificate.
  • No blacklists or phishing reports detected.
🌐

High Traffic and Global User Engagement 🌐

  • Over 6.5 million monthly visits.
  • Most traffic from United States and other English-speaking countries.
  • Good user engagement and low bounce rate.
⚠️

Moderate Risk Due to External Scams and Service Issues ⚠️

  • Scammers impersonate the brand causing user losses.
  • Customer complaints for refunds and support delays.
  • Past data breach heightens risk.

Contradictory Signals

Authentic site but external fraud risks due to brand impersonation causing customer harm.

Signal A: Legitimate technical and domain infrastructure

Signal B: Numerous user complaints and scam impersonations

Category Scores

Red Flags & Warnings

  • Reported scams impersonating Princess Cruises leading to financial loss.
  • Significant number of unresolved customer disputes and refund complaints.
  • Past data breach exposing guest personal and payment data increases risk.
  • Legal actions against Princess Cruises for negligence and environmental violations.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Check

Score: 95/100
Passed

"Long domain history and ownership strengthens authenticity claim."

Reason: Domain registered since 1998 with reputable MarkMonitor registrar.

SSL and Site Security

Score: 90/100
Passed

"Secure HTTPS protects user data in transit and indicates legitimacy."

Reason: Uses valid DigiCert SSL certificate with standard security protocols.

Traffic Volume and Engagement Metrics

Score: 85/100
Passed

"Engaged visitors indicate stable demand and user trust."

Reason: High monthly visits (~6.6M) with low bounce and good pageviews per visit.

Blacklist and Phishing Status

Score: 90/100
Passed

"Absence of warnings suggests no direct fraud activity on the site."

Reason: No blacklisting or phishing alerts from Google Safe Browsing or crypto scam lists.

Customer Complaints and Reputation

Score: 50/100
Failed

"Ongoing customer issues reduce trust and raise caution flags."

Reason: Numerous complaints about refunds, customer service, and scam impersonations.

Legal Disputes and Corporate Conduct

Score: 55/100
Failed

"History of disputes impacts perceived reliability."

Reason: Involvement in lawsuits, negligence claims, and regulatory penalties.

Verified Contact Information

Score: 85/100
Passed

"Effective transparency and user support channels exist."

Reason: Official emails, phone numbers, and active social media verified.

Your Next Steps

  • 1

    Use only official princess.com website and verified contact numbers for bookings and inquiries.

  • 2

    Avoid sharing payment or personal info with callers or emails not verified by princess.com.

  • 3

    Monitor accounts for unauthorized transactions due to past data breaches.

  • 4

    Report any suspicious calls or scam attempts impersonating Princess Cruises to authorities.

  • 5

    Review customer service policies carefully before payments and keep documentation of transactions.

Evidence & Citations

🕵🏻 Keep investigating

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