Pocruises.com (Domain) Investigation Report
Generated on Feb 12, 2026
Why we think so?
P&O Cruises operates through pocruises.com, attracting about 3.8 million monthly visits globally, mainly from the UK. The site runs on robust and established technologies, including Adobe Experience Manager and Akamai CDN, reflecting investment in reliable infrastructure. Official contact emails and multiple phone numbers are clearly listed, supporting customer communication. The domain is secure with valid SSL from DigiCert and was registered in 1997, showing long-term presence. There are no reports of direct scams or phishing linked to this official site. However, user reviews are largely negative with detailed complaints about ship conditions, food quality, service, and operational issues from recent voyages. Additionally, P&O Cruises faces active legal disputes involving passenger illness claims and a high-profile employee injury case. News sources confirm ongoing corporate updates and typical cruise industry developments. Overall, pocruises.com is authentic and professionally maintained but the brand suffers reputational challenges primarily from customer dissatisfaction and lawsuits rather than from site fraud risks.
Risk Insights
Longstanding Domain with Robust Infrastructure
- Domain registered since 1997.
- Uses enterprise-grade Adobe and Akamai tech.
- Valid SSL certificate until April 2026.
Significant Negative Customer Feedback
- Reports of rust, leaks, and poor food quality.
- Complaints about rude or understaffed service.
- Recurring operational failures on recent cruises.
Active Legal Disputes Impacting Brand
- Multiple lawsuits over illnesses on ships.
- High-value employee injury claim ongoing.
- Legal challenges affect reputation and risk.
Category Scores
Red Flags & Warnings
- Extensive customer complaints describe safety and service failures on ships, reducing confidence in execution.
- Significant legal disputes active as of early 2026 involving passenger health and employee injury claims.
Detailed Checks & Insights
0-100 Scale
Domain age and registrar
Score: 90
Domain age and registrar
"Legacy domain age supports trust; no registrar issues found."
Reason: Domain first registered in 1997 with a reputable registrar, indicating long-term validity.
Website technical infrastructure and SSL
Score: 90
Website technical infrastructure and SSL
"Technical signals show professional setup with advanced analytics and marketing tools."
Reason: Site uses DigiCert SSL and Akamai CDN for secure and reliable delivery.
Business contact and transparency
Score: 80
Business contact and transparency
"Presence of official contacts improves legitimacy and customer confidence."
Reason: Multiple official contact emails and phone numbers available on trusted pages.
Reputation from user reviews and complaints
Score: 40
Reputation from user reviews and complaints
"High volume of recent complaints lowers user trust and perception."
Reason: Frequent negative reports about ship maintenance, food quality, and service issues.
Reported scams or blacklist status
Score: 85
Reported scams or blacklist status
"Absence from scam blacklists supports authenticity."
Reason: No direct scam reports or blacklists associated with official pocruises.com domain.
Legal issues and lawsuits
Score: 35
Legal issues and lawsuits
"Legal disputes suggest operational or safety challenges affecting brand reputation."
Reason: Ongoing lawsuits regarding passenger illnesses and employee injury claims indicate risk.
Your Next Steps
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1
If booking a cruise, use the official pocruises.com site and verified contact channels only.
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2
Be aware of widespread customer complaints and ongoing lawsuits that may affect service quality.
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3
Monitor official updates and customer feedback for changes in reputation and service standards.
Key Evidence & Citations
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P&O Cruises Customer Reviews and Complaints Analysis (2025-2026)
⤷ Summarizes widespread customer complaints about ships, food, and service declines.
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P&O Cruises Lawsuits and Legal Disputes Details
⤷ Details active passenger illness claims and employee injury lawsuit.
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SimilarTech Website Technology Profile for pocruises.com
⤷ Demonstrates mature, paid tech stack including Adobe Experience Manager and Akamai CDN.
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WHOIS and SSL Information for pocruises.com
⤷ Shows domain age since 1997 and valid SSL certificate through 2026.
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Official Scam Warnings and Fraud Alerts Related to P&O Cruises
⤷ No scam or phishing events linked to official site; warns of third-party imposters.
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