Domain Due Diligence
Report for Pocketfm.in
Why we think so?
Pocket FM is an Indian audio entertainment platform with over 130 million listeners worldwide, hosting audio series via a mobile app and website. It ranks around #314,000 globally with about 133,000 monthly visits primarily from India. The company operates openly with contact emails and active social media. However, multiple user complaints report misleading subscription offers, unexpected charges for accessing episodes, and poor customer service. No official fraud findings exist, but users have described their experiences as scam-like and warn caution.
Risk Insights
User Complaints Indicate Possible Scam-like Behavior
- Repeated reports of misleading subscription promises
- High cumulative costs for story access
- Customer service unresponsive to refunds
Strong Technical and Social Presence
- Uses Amazon AWS, Google Analytics for hosting and tracking
- Active verified social media accounts and physical office location
- Not listed on major scam blacklists
Contradictory Signals
The platform operates as a real company, but customer trust and satisfaction are dubious.
Signal A: Operational infrastructure and presence seem legitimate
Signal B: Multiple user complaints describe deceptive business practices
Category Scores
Red Flags & Warnings
- Multiple credible complaints of misleading pricing and refusal to honor promised VIP memberships.
- Widespread user reports of poor customer service and denied refunds raise trust concerns.
🔎 Detailed Checks & Analysis
Identity Verification
Score: 70/100
Identity Verification
"Verified presence adds credibility but does not guarantee trustworthy business practices."
Reason: The company provides valid contact emails, has a physical office, and maintains multiple active social media channels.
Reputation and User Reviews
Score: 25/100
Reputation and User Reviews
"User feedback strongly suggests recurring issues with customer treatment and pricing transparency."
Reason: Numerous user complaints cite misleading subscription models, high costs, and unresponsive customer support.
Technical Infrastructure
Score: 85/100
Technical Infrastructure
"Technical setup is professional and not indicative of scam operations."
Reason: The website uses well-known services including Amazon AWS hosting and Google Analytics, supporting its legitimacy.
Content Transparency
Score: 40/100
Content Transparency
"Official content delivery is credible, but business model approach undermines trust."
Reason: Though content is plentiful, the monetization and coin pricing practices are considered deceptive by users.
Legal and Compliance Status
Score: 50/100
Legal and Compliance Status
"Legal issues focus on business conflicts rather than consumer fraud."
Reason: No official fraud or scam rulings, but ongoing copyright and employment legal disputes exist.
Business Validity
Score: 45/100
Business Validity
"Operational entity exists but business practices raise red flags."
Reason: Business presence is confirmed, but user complaints and refund denials reduce overall trustworthiness.
Your Next Steps
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1
Avoid making in-app purchases or subscriptions without thoroughly reading the terms and conditions.
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2
Report suspicious or unauthorized charges to your payment provider immediately.
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3
Contact Pocket FM support with documented requests, but be prepared for possible unresponsiveness.
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4
Check recent user reviews and complaints for updated information before engaging with the platform.
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5
Consider alternative audio platforms with clearer pricing and better customer support if you seek similar content.
Evidence & Citations
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User Complaints Detailing Misleading Subscriptions and Poor Customer Service
This petition and reviews document many user allegations of deceptive practices and financial losses.
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SimilarTech Profile Showing Hosting Infrastructure and Web Technologies
Details the platform's tech stack confirming a legitimate operational website.
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Pocket FM Physical Location and Google Reviews
Confirms a valid registered office address and high user ratings on location services.
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