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Domain Due Diligence

Report for Pocketfm.com

Report Date
October 11, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

PocketFM.com is a popular audio series platform based in India, serving over half a million monthly visitors. The site uses reputable infrastructure including Amazon AWS services and Google Analytics, with a valid SSL certificate and a domain registered since 2013 through GoDaddy. It ranks #79,857 globally with the majority of traffic from India and the US. The company has a visible physical location in Bangalore and active social media profiles. While technically legitimate and secure, multiple user complaints report issues with high costs to access stories, changes to subscription models without clear refunds, and poor customer support. The business has also been involved in significant legal disputes, mainly copyright issues with a competitor and labor law lawsuits in the US. Independent scans find no signs of malware or blacklisting, but the service practices raise caution due to user financial loss claims and disputed refund policies.

Confidence Score
50%

Risk Insights

🛡️

Established Technical Infrastructure

  • Domain registered since 2013
  • Valid SSL certificate issued by Amazon
  • Hosted on Amazon AWS
📊

Significant User Base

  • Over 550K monthly visitors
  • Traffic mainly from India and US
  • Active social media engagement
⚠️

User Financial Complaints

  • Reports of high pay-per-episode costs
  • Subscription model changes without refunds
  • Unresponsive customer support
⚠️

Legal Disputes Present

  • Ongoing copyright lawsuits in India
  • Labor law complaints filed in the US
  • Operational risks from legal challenges

Contradictory Signals

While the site is technically safe and not blacklisted, customer complaints suggest poor business ethics and high costs.

Signal A: Technical safety confirmed

Signal B: User reports of deceptive business practices

Category Scores

Red Flags & Warnings

  • Multiple user reports of misleading subscription models causing unexpected financial charges.
  • Legal disputes over copyright and labor laws raise concerns about company practices and stability.

🔎 Detailed Checks & Analysis

Domain Registration and SSL

Score: 18/100
Passed

"Technical checks confirm authenticity and secure communication protocols."

Reason: Domain is longstanding (since 2013) with valid SSL issued by Amazon and reputable registrar GoDaddy.

Traffic and Usage

Score: 15/100
Passed

"Traffic data supports real and ongoing user engagement."

Reason: More than 550K monthly visits mainly from India and the US indicate an active user base.

Technical Security

Score: 17/100
Passed

"No signs of phishing or technical threats to users found."

Reason: No malware or blacklist detections from Google Safe Browsing or crypto scam sniffer tools.

User Feedback and Reputation

Score: 10/100
Failed

"Negative consumer feedback raises concerns about business ethics and user satisfaction."

Reason: Numerous user complaints report deceptive pay structures and unresponsive customer support.

Legal and Regulatory Status

Score: 80/100
Failed

"While business identity is confirmed, ongoing lawsuits may impact trustworthiness."

Reason: Active legal disputes over copyright infringement and labor laws highlight operational risks.

Business Identity and Contactability

Score: 12/100
Passed

"Visible contact info supports accountability and traceability."

Reason: Physical office in Bangalore and active social media accounts establish transparent business presence.

Your Next Steps

  • 1

    If considering use, carefully review payment and subscription conditions before committing funds.

  • 2

    Monitor user reviews and complaints to assess ongoing customer support responsiveness.

  • 3

    Report unresolved financial disputes to consumer protection agencies.

  • 4

    Avoid sharing sensitive payment information until you confirm usage terms.

  • 5

    Watch for legal updates regarding business practices and user rights.

Evidence & Citations

🕵🏻 Keep investigating

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