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Domain Due Diligence

Report for Plymouthrock.com

Report Date
November 24, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Plymouthrock.com is a legitimate insurance provider offering auto, home, and motorcycle coverage mainly in the United States. The website receives over half a million monthly visits, ranks within the top 80,000 globally, and uses reputable technical infrastructure including CloudFlare and Amazon hosting. The domain was registered in 2000 and shows standard security certificates. However, there are numerous consumer complaints alleging billing disputes, delayed refunds, policy cancellations after payment, and difficult customer service, although no formal legal findings of fraud exist. Courts have generally ruled in the site's favor on legal issues. The company maintains multiple valid contact emails and active social media profiles. No blacklist or security warnings are present. Overall, it represents a widely known insurance business with some customer dissatisfaction mainly related to administrative and service issues rather than outright scams.

Confidence Score
78%

Risk Insights

🛡️

Established, Legitimate Domain

  • Registered in 2000
  • Uses reputable registrar Network Solutions
  • Secure SSL certificates active
📊

Significant User Traffic

  • Over 500,000 monthly visits
  • 95%+ traffic from the US
  • High site engagement metrics
⚠️

Consumer Complaints Alert

  • Frequent billing and refund disputes
  • Some customers use terms like 'fraud'
  • Complaints mainly about service, not confirmed scams

Contradictory Signals

While the company is well-established and credible, customer dissatisfaction over financial issues creates trust concerns

Signal A: Business legitimacy supported by long domain age, high traffic, and industry-standard practices

Signal B: Multiple customer complaints alleging fraudulent or deceptive billing practices

Category Scores

Red Flags & Warnings

  • Multiple customer complaints about billing disputes, unauthorized charges, and poor refund handling.
  • Customer reviews occasionally use terms like 'fraudulent' and 'scam artist' reflecting dissatisfaction but lacking formal evidence.

🔎 Detailed Checks & Analysis

Domain Age and Registration

Score: 90/100
Passed

"A domain age of over 20 years typically indicates a stable website rather than a throwaway scam site."

Reason: The domain plymouthrock.com has been continuously registered since 2000, showing long-term presence and legitimacy.

Traffic Volume and Geography

Score: 80/100
Passed

"High traffic and dominant US audience align with the company's target market and operations."

Reason: The site receives over 500,000 monthly visits, mostly from the United States, consistent with a real insurance business.

Technical Infrastructure Quality

Score: 90/100
Passed

"Strong technical setup reduces likelihood of fraudulent or phishing website behavior."

Reason: The website uses reputable hosting and content delivery networks like Amazon CloudFront and CloudFlare, along with valid SSL certificates.

Contact Details Validity

Score: 80/100
Passed

"Transparent contact information supports authenticity and accountability of the business."

Reason: Multiple official emails and phone numbers are published on the site and verified from various sources.

Blacklist and Malware Status

Score: 90/100
Passed

"Absence from blacklists reduces concerns about malicious or fraudulent activity."

Reason: No matches found in phishing or malware blacklists including Google Safe Browsing.

Consumer Reviews and Complaints

Score: 40/100
Failed

"The number and severity of negative user reports lower trust despite company legitimacy."

Reason: Numerous complaints exist about billing disputes, unauthorized charges, and poor refunds; some claim fraudulent practices though unproven legally.

Legal and Regulatory Status

Score: 70/100
Passed

"No confirmed legal findings of fraud or unethical business practices."

Reason: The company has faced lawsuits mainly over claims handling but courts generally ruled in its favor, finding it operated within legal standards.

Trademark and Brand Authenticity

Score: 90/100
Passed

"Supports the site's genuine use of its brand name without insinuations of counterfeit identity."

Reason: No trademark conflicts or brand impersonation issues were found in the official USPTO database.

Your Next Steps

  • 1

    If considering using plymouthrock.com, review official insurance ratings alongside customer complaints to make an informed decision.

  • 2

    Be cautious with billing and monitor transaction statements closely to detect unauthorized withdrawals.

  • 3

    Contact customer support directly using official emails or phone numbers to verify policy terms and resolve issues.

  • 4

    Report any suspected fraud or unauthorized activity to regulatory authorities and the company via their fraud center.

  • 5

    Avoid sharing sensitive payment or personal data without confirming the legitimacy of contacts and official website URLs.

Evidence & Citations

🕵🏻 Keep investigating

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