Domain Due Diligence
Report for Plume.com
Why we think so?
Plume.com operates as a cloud-based technology service with a focus on improving subscriber experiences for over 400 Internet Service Providers globally. The site attracts approximately 165,000 monthly visits, primarily from U.S. users, and employs established infrastructure providers such as Amazon AWS and CloudFlare. It maintains valid SSL certificates and WHOIS records dating back to 2000, indicating a longstanding online presence. While there are no direct scam reports linked to plume.com, some user complaints highlight issues with subscription cancellations and customer service responsiveness. Additionally, unrelated crypto scams have impersonated the Plume brand, targeting users with fraudulent tokens or wallet connection requests, so caution is advised in that context.
Risk Insights
Established Online Presence
- Domain registered since 2000
- Stable monthly traffic around 165,000 visits
- Valid SSL certificate by Amazon
User Experience Concerns
- Multiple complaints about difficulty cancelling subscriptions
- Some reports of slow or unresponsive customer service
- No direct fraud or scam verified
No Active Scam Warnings
- No phishing or blacklist entries detected
- Reputable technology and hosting providers in use
- Official contact details widely available
Contradictory Signals
Customer service problems can negatively impact reputation despite absence of direct scam claims.
Signal A: No scam or phishing reports identified
Signal B: User complaints of subscription and billing issues raising ethical concerns
Category Scores
Red Flags & Warnings
- User complaints indicate difficulties with cancelling subscriptions and inconsistent customer service responses, raising concerns about business practices.
🔎 Detailed Checks & Analysis
Domain Registration Validity
Score: 90/100
Domain Registration Validity
"A long registration age supports domain legitimacy and trustworthiness."
Reason: The domain was registered in 2000 with valid WHOIS records and registrar abuse contacts.
SSL Certificate Status
Score: 95/100
SSL Certificate Status
"SSL ensures encrypted communication and is a basic trust signal."
Reason: Active and valid SSL certificate issued by Amazon, indicating secure site usage.
Website Traffic and Engagement
Score: 85/100
Website Traffic and Engagement
"Stable and sustained traffic pattern is positive for authenticity."
Reason: 165,000 monthly visits with typical bounce rate and engagement metrics reflect consistent legitimate traffic.
Technology Stack Legitimacy
Score: 90/100
Technology Stack Legitimacy
"Professional technology usage reduces scam likelihood."
Reason: Uses established cloud hosting, marketing, and analytics providers like Amazon, Google, and Adobe.
Reputation and User Feedback
Score: 75/100
Reputation and User Feedback
"Problems with business practices affect reputation but do not confirm scam behavior."
Reason: No proven scam or fraud accusations but some users report difficulties with subscription cancellations and customer support issues.
Blacklist and Security Warnings
Score: 100/100
Blacklist and Security Warnings
"Clean security status indicates no detected malicious activity."
Reason: No entries on crypto scam blacklists or Google Safe Browsing threats were found.
Your Next Steps
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1
If you plan to use plume.com services, verify subscription and cancellation policies carefully before committing.
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2
Monitor communications and billing closely to avoid unexpected charges due to reported cancellation challenges.
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3
Beware of third-party sites impersonating Plume for cryptocurrency scams; only interact with official plume.com platforms.
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4
Report any suspicious activity or fraud attempts linked to plume.com to appropriate authorities.
Evidence & Citations
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Domain and SSL Information for plume.com
Domain registration since 2000 and valid SSL cert by Amazon.
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Technology and Traffic Overview of plume.com
Established technology stack with reputable providers and steady website traffic.
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Website Traffic Metrics for plume.com
About 165k visits/month mainly from the US with moderate bounce rate.
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User Complaints and Reviews on plume.com
Some user reports of difficulties cancelling subscriptions and poor customer support.
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Official Emails and Social Media for plume.com
Multiple verified contacts and active social media presence.
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Google Safe Browsing and Scam Database Checks
No detected threats or blacklists against plume.com.
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