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Domain Due Diligence

Report for Plantpaper.us

Report Date
November 4, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

PlantPaper.us sells bamboo-based, eco-friendly toilet paper with about 68,000 monthly US visitors and a global Alexa rank near 537,000. The site uses reputable technologies including Shopify, Amazon AWS, and major payment methods like PayPal and Visa. It displays typical domain and SSL details and has public contact emails plus active social media channels. There are no records of phishing or crypto scam listings. However, customer reviews cite dissatisfaction with product size relative to price, aggressive marketing tactics, and privacy concerns. A recent advertising dispute required PlantPaper to modify some health claims, but no fraud or major legal cases are reported. Overall, evidence indicates the site is legitimate but some customers report negative experiences related to value and marketing approaches.

Confidence Score
68%

Risk Insights

🛒

Reputable E-commerce Setup

  • Uses Shopify, Amazon AWS, and known payment processors
  • Valid SSL certificate and secure DNS
  • Supports major credit cards and PayPal
⚠️

Customer Experience Concerns

  • Reports of unwanted subscriptions and aggressive marketing
  • Product size smaller than expected impacting value perception
  • Privacy complaints involving third-party email use
✅

No Scam or Blacklist Flags

  • No listings in crypto scam databases
  • Clean Google Safe Browsing status
  • Active social media accounts and contact emails
📢

Advertising Claim Dispute

  • NAD recommended discontinuing certain health claims
  • PlantPaper complied yet disagreed with some findings
  • Issue remains self-regulatory, not legal enforcement

Contradictory Signals

Technical trustworthiness contrasts with negative user experiences related to business practices.

Signal A: Site uses trusted technology and payment methods

Signal B: Customer reviews allege aggressive marketing and subscription issues

Category Scores

Red Flags & Warnings

  • Customer complaints about aggressive marketing and privacy issues including alleged unauthorized third-party email use.
  • Advertising dispute requiring claims to be modified due to unsubstantiated health statements indicates marketing credibility problems.

🔎 Detailed Checks & Analysis

Domain and Technical Infrastructure

Score: 85/100
Passed

"The site shows standard e-commerce infrastructure reducing technical risk."

Reason: Uses major platforms (Shopify, Amazon AWS), reliable payment systems, and valid SSL certificate.

Traffic and User Engagement

Score: 70/100
Passed

"Engagement metrics and direct traffic are consistent with legitimate retail site."

Reason: Monthly visits (~68K) and US focused traffic suggest real user interest.

Reputation and Reviews

Score: 50/100
Failed

"No evidence of fraud but mixed reviews lower reputation score."

Reason: Negative customer feedback on marketing and product sizing, with some privacy complaints.

Blacklist and Scam Indicators

Score: 90/100
Passed

"Technical safety signals are positive."

Reason: No crypto scam listings or Google Safe Browsing alerts detected.

Legal and Compliance

Score: 70/100
Passed

"Self-regulation in advertising claims, no major legal risks identified."

Reason: Advertising dispute resolved without litigation; no lawsuits or major regulatory actions found.

Business Validity

Score: 65/100
Passed

"Some customer complaints weaken overall trust but legit identity and infrastructure."

Reason: Official WHOIS information, clear contact details, and social media presence align with authentic business.

Your Next Steps

  • 1

    Consider researching user reviews carefully to understand product value and service before purchase.

  • 2

    Verify subscription terms and understand marketing practices to avoid unwanted charges.

  • 3

    Contact PlantPaper directly via the provided info@plantpaper.us email for questions or complaints.

  • 4

    Monitor for any new scam or regulatory warnings related to this brand or website.

  • 5

    Exercise caution if sensitive data or payment details are involved and use secure payment methods.

Evidence & Citations

🕵🏻 Keep investigating

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